Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle BMW of San Antonio
San Antonio, TX
1,406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
May 18, 2020
Great customer service! Rocco and Ryan were exceptional in their attention to detail and following up regularly. Rocco worked hard to make sure my car was fixed properly and safely. Thanks for everything! in their attention to detail and following up regularly. Rocco worked hard to make sure my car was fixed properly and safely. Thanks for everything!! More
by Mr Tolani
Employees Worked With
Rocco, Ryan Watson
May 17, 2020
Great Service Repair work was done quickly and the whole experience was pleasant. The staff greeting you upon entering the service drive-in were very prompt about g Repair work was done quickly and the whole experience was pleasant. The staff greeting you upon entering the service drive-in were very prompt about getting me what or whom I needed. The service advisor Rhaudell was very professional and kept me updated on the status of my vehicle periodically, 10/10. More
by jssatx
Employees Worked With
Rhaudell Cordova
May 17, 2020
The dealership was nice and we have worked with Michael before. He was able to get me the car that I wanted at the price I was happy with. The only complaint was when we left with the vehicle my curious da before. He was able to get me the car that I wanted at the price I was happy with. The only complaint was when we left with the vehicle my curious daughter being excited that I got a new car was cut by a razor that was left in the car, luckily the cut didn't need stitches but the team should ensure those things don't get left in the car. More
by JReeves88
Employees Worked With
Michael Polak
May 17, 2020
Belinda was phenomenal from start to finish. Very attentive to me and my fiancé, and went above and beyond to make an exceptional experience. We’ll definitely be back and send our friends and family attentive to me and my fiancé, and went above and beyond to make an exceptional experience. We’ll definitely be back and send our friends and family to Belinda. More
by Christian Hall
Employees Worked With
Belinda McMahn
May 16, 2020
Excellent customer service! Josh Roberts was amazing and went above and beyond to make sure I was happy with the service I received. The dealership was beautiful! Very clean and well kept. went above and beyond to make sure I was happy with the service I received. The dealership was beautiful! Very clean and well kept. More
by LuVu
Employees Worked With
Joshua Roberts
May 16, 2020
The salesman Xavier was the only reason I bought the car from this dealership. He was very helpful and knowledgeable about the vehicle. Thank you Xavier. from this dealership. He was very helpful and knowledgeable about the vehicle. Thank you Xavier. More
by jlassenesq
Employees Worked With
Xavier Marshall
May 16, 2020
Excellent service for repairs to my BMW X1. Had no problems dropping it off or picking it up. I requested updates on what was going on and status and Rocco was excellent about keeping me updated. Tha problems dropping it off or picking it up. I requested updates on what was going on and status and Rocco was excellent about keeping me updated. Thank you More
by martyavelar
Employees Worked With
Rocco
May 15, 2020
Tony made the deal easy and quick. He was understanding of my asks and willing to go above and beyond to get me the vehicle before Mother’s Day! Financing was quick and easy with no hassles or hidden fees of my asks and willing to go above and beyond to get me the vehicle before Mother’s Day! Financing was quick and easy with no hassles or hidden fees. Delivered the vehicle to my house. Was a great experience! More
by JP5817
Employees Worked With
Carolina Sanchez, Katherine Philp, Tony Abraham
