Principle BMW of San Antonio

Professional and attentive staff. Need to communicate all information needed to make final paperwork seamless. Financial department needs to be able to contact financial institutions to clear large transacti information needed to make final paperwork seamless. Financial department needs to be able to contact financial institutions to clear large transactions. More

BMW is always a joy to be in regardless of the situation, Corona Virus. Always very comfortable ,clean and the employee's are so nice. Corona Virus. Always very comfortable ,clean and the employee's are so nice. More

BMW of San Antonio is an amazing dealership. They are friendly, professional and above all will make you feel at home. They will work with you to get you the best deal. Thank Yvonne Garcia and Gabriel friendly, professional and above all will make you feel at home. They will work with you to get you the best deal. Thank Yvonne Garcia and Gabriel Martinez! More

Jason was very thorough, attentive, and a great communicator with servicing my vehicle. He answered all of my questions and was very professional. I was pleased with the service. communicator with servicing my vehicle. He answered all of my questions and was very professional. I was pleased with the service. More

Good to deal with. Painless with signing papers. Pretty up front on pricing and options. Mainter even plan explanation was good. Ended up buying it. up front on pricing and options. Mainter even plan explanation was good. Ended up buying it. More

We recently got an X5 with Michael. It was a very pleasant experience! He was very professional and helped us a lot! It is a great BMW location! pleasant experience! He was very professional and helped us a lot! It is a great BMW location! More

Terrible communications. They do not return phone calls or even listen to their own voice mail. The only time I ever saw a written estimate was after paying their ridiculous diagnostic fee of $179.99 for e or even listen to their own voice mail. The only time I ever saw a written estimate was after paying their ridiculous diagnostic fee of $179.99 for each issue. Despite computerized diagnostics they still take advantage of you. ABOVE ALL NEVER BUY A SERVICE CONTRACT FROM THIS DEALER, THE DEALERSHIP CONTROLS STRUCTURE OF COVERAGE AND IT IS SOLELY TO THEIR ADVANTAGE. Buy a car from them? From my experience Principal Auto Group HAS NO PRINCIPALS, AVOID More

Always so nice and welcoming in addition excellent customer service always friendly and inviting. Excellent explanation of service and service details overall a great and perfect example of what a tea customer service always friendly and inviting. Excellent explanation of service and service details overall a great and perfect example of what a team should be.thanks ladys and gents. More

Faylin is THE BEST !! Once I was able to connect with Faylin, she made the experience so much better . There was a bit of disconnect initially- but once Faylin was involved, all things were accomplished Faylin, she made the experience so much better . There was a bit of disconnect initially- but once Faylin was involved, all things were accomplished More

Theresa did a great job. Made it easy I was having difficulty working with my local BMW dealer. I went on line and found BMW of San Antonio. I inquired about the car I was interested in. I was having difficulty working with my local BMW dealer. I went on line and found BMW of San Antonio. I inquired about the car I was interested in. Theresa Vincent called me within the hour and advised what she had and what my options were. She spent several days trying to locate the color I wanted and due to the scarce inventory advised that she could order. I decided to lease the vehicle they had in stock. They worked with me on the trade and price and made the transaction very simple. Theresa met me half way to avoid a 6 hour drive both ways for me. Just a great job. More