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Principle BMW of San Antonio

San Antonio, TX

4.7
1,412 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,412 reviews

April 26, 2020

Love BMW San Antonio Our experience at BMW of San Antonio was wonderful. We worked with Michael Polak to buy a 2020 X3 and were very impressed by his knowledge, customer s More

by jeanmariefg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shashwat Devu, Michael Polak
Apr 28, 2020 -

Principle BMW of San Antonio responded

Thank you so much! We are thrilled you had a good experience and one worth coming in from out of town for! We hope to see you again in the future!

April 26, 2020

Great costumer service. They try their best to match you up with what you’re looking for in price and features in the model you’re interested in. More

by Douglascomeau
Recommend Dealer
Yes
Employees Worked With
Joshua Barraza , Yvonne Garcia, Theresa Vincent
Apr 28, 2020 -

Principle BMW of San Antonio responded

Thank you Douglas! We are very pleased that you had a great experience! We look forward to seeing you soon in the future!

April 26, 2020

Sales Advisor was very knowledgeable, courteous, and professional. Tony answered all my questions on the phone as well as in person. Very satisfied with service. More

by fetorres23
Recommend Dealer
Yes
Employees Worked With
Tony Abraham
Apr 28, 2020 -

Principle BMW of San Antonio responded

Thanks for the positive review!

April 25, 2020

Katherine and Jenny were very helpful and quick to get us on the way home with my hubby’s new car! Thank you for everything! More

by Casandra.morris
Recommend Dealer
Yes
Employees Worked With
Jenny Aguilera, Katherine Philp
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Casandra! We are very proud to work with Katherine and Jenny! We look forward to seeing you soon for our complimentary car washes!

April 25, 2020

Great experience with Joshua Roberts. I bought my X5 from them and what a great experience it was. They also dropped of the car at my house. More

by Robin Singh
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
Apr 28, 2020 -

Principle BMW of San Antonio responded

Thank you so much Robin! We look forward to serving you again in the future!

April 25, 2020

Quick response , got Our car in right away .. fixed everything we discussed, shared a video over what was taken care of , excellent service for sure ! More

by Martinez.mark83
Recommend Dealer
Yes
Employees Worked With
Maggie King
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you Mark for the positive words! We look forward to seeing you soon!

April 24, 2020

Special thanks to Rocco (collision department) who made this experience comfortable during this time with COVID-19. Very appreciative for outstanding body repairs!!! Thank you!!! More

by connieyarb
Recommend Dealer
Yes
Employees Worked With
Rocco
April 24, 2020

Excellent customer service. My first BMW and not going back to another brand. Mr. Godinez helped me at every moment, guiding me through the buying process. More

by Gabriel Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Jorge Godinez
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks so much Gabriel! Jorge is awesome and we are thrilled he and Josh delivered such an Exceptional Experience !

April 24, 2020

The entire process was easy to digest; From the CSR that made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my veh More

by Sam_mireles27
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thanks Sam! We are happy that you enjoyed our pick up and drop off for your service appointment! We are here for you when you need us in the future!

April 24, 2020

Great customer service. Everyone made my experience stress free. In love with my new BMW X5. Thank you to everyone at BMW, you guys are amazing! More

by Cgarcic3
Recommend Dealer
Yes
Employees Worked With
Orlando , Ben Knack
Apr 25, 2020 -

Principle BMW of San Antonio responded

Thank you! There is enough stress in the world right now and we are so happy that we were able to provide you a stress free and enjoyable purchase experience!

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