Principle Hyundai of Boerne

I recently had a great experience with Principle Hyundai in Boerne. Due to a medical condition, I wasn’t able to come into the dealership until it was time to test drive the vehicle, and the team was incred in Boerne. Due to a medical condition, I wasn’t able to come into the dealership until it was time to test drive the vehicle, and the team was incredibly accommodating and understanding throughout the entire process. When I did come in to test drive a 2026 Santa Fe Calligraphy, everything went smoothly. From the moment I arrived, the staff was welcoming, professional, and respectful of my time. David Bristol was especially helpful—he was knowledgeable, patient, and answered all my questions without any pressure, which made the entire experience comfortable and straightforward. The dealership itself is clean and well-organized, and the overall atmosphere reflects a team that truly takes pride in customer service. I appreciated the transparency and communication every step of the way. If you’re looking for a dealership that treats you with respect and makes car buying a smooth experience, I would definitely recommend Principle Hyundai Boerne—ask for David Bristol! More

Came in for an oil change and tire rotation, refused the rotation after being told it was 39.95, said I'll do it myself! Just under 30 k on the vehicle, already changed my own oil and filter 5 times, but th rotation after being told it was 39.95, said I'll do it myself! Just under 30 k on the vehicle, already changed my own oil and filter 5 times, but the service ended up being complimentary and they kept me there for 4 hours, long enough to make me fall in love with a different Santa Cruz! xxxxxxxx! More

Sales, service, and finance staff are top notch, especially Steve Davis and his management team. especially Steve Davis and his management team. More

Took car in for oil change, very nice people. I live south of San Antonio and I will make the trip when my car needs service, It's that good. Best part I got my car back, no dirt or greasy hand I live south of San Antonio and I will make the trip when my car needs service, It's that good. Best part I got my car back, no dirt or greasy hand prints. GOOD JOB More

The Service Dept is very nice and comfortable. Dwanye F. is my vehicle service associate and he always makes sure that my car is serviced properly, I trust him to be honest with me regarding any w Dwanye F. is my vehicle service associate and he always makes sure that my car is serviced properly, I trust him to be honest with me regarding any work that my vehicle needs. He suggest ways (like accessing coupons that are on-line at the dealership's website) for me to save money and to help me bring down the cost of maintaining my vehicle as the manufacturer's warranty states. More

I have been reminded at each visit that I can save time and fuel by visiting a local dealer. We bought our vehicle because of the excellent service from the sales professional, the finance manager and the and fuel by visiting a local dealer. We bought our vehicle because of the excellent service from the sales professional, the finance manager and the general manager at that time. But visits for service and/or recalls are met with this continuing statements that are not only insulting and but present the lack of professionalism and therefore, we will pay heed and find a local dealer based on the Face of Principle Hyundai; your service men. More

Our sales team was outstanding! They were helpful and answered all our questions. They went out of their way to exceed our expectations They were helpful and answered all our questions. They went out of their way to exceed our expectations More

They were great! Very fast and professional, as well! They said it would take about 2 .5 hours and it was much less time wise! Very fast and professional, as well! They said it would take about 2 .5 hours and it was much less time wise! More

This is a Very clean facility with Friendly and helpful staff. The waiting area is very nice too. staff. The waiting area is very nice too. More