Principle Toyota in Memphis

First Chose the wrong truck, Seth made the switch painless I thought I wanted the 4-cyl model, but it didn't fit my needs. Seth handled the switch & I had a better fit the next day. Seth ROCKS. I thought I wanted the 4-cyl model, but it didn't fit my needs. Seth handled the switch & I had a better fit the next day. Seth ROCKS. More

Mission Accomplished! Best experience Ive ever had when buying a new car. No hassle, no hidden cost ... I had a great person helping me and explaining everything. Jerry M Best experience Ive ever had when buying a new car. No hassle, no hidden cost ... I had a great person helping me and explaining everything. Jerry Melton, super nice person with years of knowledge and I do believe there to help me understand everything. When you are ready to buy go to PRINCIPLE TOYOTA and ask for Jerry Melton. You won't be sorry! Patricia Weatherford More

Two Hour Wait to Change a Battery I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morni I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morning after having to jump start my truck. I was about the tenth vehicle to arrive and was told it would be a two hour wait for them to change a battery. Since I couldn't turn off the truck do to having to be jumped started again, the service advisor told me he would have the technician move it and put a note on the truck to leave it running... for two hours! This is ridiculous and extremely unprofessional! More

Understands customers needs 2nd car purchased from Sandeep. He is very professional - asks enough questions to understand what you want and need. Once the purchase is made he mak 2nd car purchased from Sandeep. He is very professional - asks enough questions to understand what you want and need. Once the purchase is made he makes sure you familiar yourself with all the features of your new car so you can enjoy it to its fullest. More

Cassidy was great! I inquired online and Cassidy Nealy was very quick to respond back! She and Walker Stahnke exceeded my husband and I car buying expectations! If your I inquired online and Cassidy Nealy was very quick to respond back! She and Walker Stahnke exceeded my husband and I car buying expectations! If your in search for a vechicle they are the ones to go too! Thanks for making it so easy and getting us in and out quick as possible!! More

Car buying can be a great experience! Nicole Stewart, Eric Morrison and Walker Stahnke were awesome! Car buying does not have to be high pressure sales situation and a waste of a whole day Nicole Stewart, Eric Morrison and Walker Stahnke were awesome! Car buying does not have to be high pressure sales situation and a waste of a whole day. I used to dread buying a vehicle and would rather take a beating than do so. Principle Toyota staff changed that! Everyone was low pressure and went above and beyond to make this a great experience. I will tell everyone about it. Your staff has changed my attitude about the whole process. Thank You Very Much Rick and Mary Stovall More

EXCEPTIONAL EXPERIENCE Eric Morrison made our car buying experience fabulous. He was very knowledgeable, patient, kind, and did not make us feel pressured or rushed when ma Eric Morrison made our car buying experience fabulous. He was very knowledgeable, patient, kind, and did not make us feel pressured or rushed when making our decision. We did go look at another vehicle at another dealershi, but we were more comfortable working with Eric. We are extremely happy with our purchase. Eric has called to check in with us to make sure our vehicle is satisfactory. I would highly recommend Eric to anyone that is looking to purchase a new or used vehicle. More