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Principle Toyota in Memphis
Memphis, TN
1,813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 26, 2024
Zeenan Pathan was a huge help in buying our new vehicle! Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles arriving on the lot, sent us photos and videos of them, and patiently answered my obscure questions. Zeenan is also professional and very friendly. He really went the extra mile for us! More
by Curtis
Employees Worked With
Zeenan Pathan
Helpful July 25, 2024
I have been a customer for over 25 years and it is because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. More
by LMays52
Employees Worked With
Rodger Parker
July 17, 2024
Took my vehicle for a service issue that turned out to be catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car a catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car and a great experience with service, sales, and finance. More
by Jim G
Employees Worked With
Jeff Larson, Jimmy Rooker, Cassidy Nealy, Kelly Fast
July 16, 2024
Nice and clean facility with sales representatives eager to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma, I will call or go by Principle Toyota. More
by Bigartie
Employees Worked With
Sandeep soni, Sandeep Soni
July 12, 2024
I highly recommend asking for Ciara Hernandez our Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed and fixed and kept us informed the entire time. She's definitely the reason we will be going back! Great job Principle Toyota in having a valued team member! Thank you so much Ciara! You're definitely appreciated! More
by ybranch1972
Employees Worked With
Ciara Hernandez
July 01, 2024
I came in for a routine oil change. Roger assisted me with check-in. I left and and came back after the service had been completed. I was notified through text about maintenance that ne Roger assisted me with check-in. I left and and came back after the service had been completed. I was notified through text about maintenance that needed to be done regarding my Camry. Roger and I scheduled my next service and he was very knowledgeable and informative. Roger told me he would not be there for my next service but introduced me to the tech that would on my return. They both gave a sense of assurance as they listened to my concerns. I really appreciate Roger's professionalism. I look forward to returning to Principle Toyota in the future for my repairs. More
by Derek Akins
Employees Worked With
Rodger Parker
