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Principle Toyota in Memphis

Memphis, TN

4.7
1,933 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,933 reviews

October 17, 2017

A new Camry! Sandeep Soni made the car buying experience a pleasure. The entire crew at Principle Toyota were friendly, helpful and efficient. For me I dreaded g More

by Camry Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni, Buddy Carnett
October 12, 2017

Well deserved They say if something doesn't go smooth it's not for you. I tell you Eric and the crew made my long day feel like just a few hours. I appreciate the t More

by Cinn1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Butler, Eric Morrison
October 09, 2017

My first new car!!!!! I made a great decision with going into Principle Toyota to purchase my first new car. Nicole Stewart did a fantastic job with explaining all aspects More

by MaLika52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Nicole Stewart
October 07, 2017

DQ Thomas (Patience) It was a nail biting yet rewarding experience. My salesperson was AWESOME! The process took two days. I was confused about why it was taking so long. More

by Sandra Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DQ Thomas
October 05, 2017

AWESOME CUSTOMER SERVICE , VERY FAST TRANSACTION Me and my wife were very happy with our experience with Poh . She was proactive in searching for a reliable and affordable car for us and was quic More

by RAV42017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch, Walker Stahnke, Poh Ng
October 04, 2017

All around great job Stand out gentlemen, and great service. Made me feel right at home. If you’re looking for a new or used vehicle this is a one stop shop!!! More

by juicemain32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bailey, Peter Butler, Brandon Hoss
October 04, 2017

GREAT SALESMAN Great experience , Mr.Morrison was straight up and to the point from ground zero. Would recommend dealership to friends, even though I was unsure gav More

by first time buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Eric Morrison
September 26, 2017

First Chose the wrong truck, Seth made the switch painless I thought I wanted the 4-cyl model, but it didn't fit my needs. Seth handled the switch & I had a better fit the next day. Seth ROCKS. More

by Larry Warhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 26, 2017 -

Principle Toyota in Memphis responded

Larry, we are grateful for the great review! We are pleased we could make your switch over painless. We will be sure to let Seth know how much you appreciated his help. Please think of us again for anything you might need in the future.

September 13, 2017

Mission Accomplished! Best experience Ive ever had when buying a new car. No hassle, no hidden cost ... I had a great person helping me and explaining everything. Jerry M More

by Patticake4952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was very impressed with the young man that walked me through all the bottons and knobs and explained what each ones purpose was. , Jerry Melton
Sep 14, 2017 -

Principle Toyota in Memphis responded

We believe in a stress-free purchase experience and we're prepared to deliver it every time! Thanks for your business, Patricia, we look forward to having the chance to work with you again in the future.

September 11, 2017

Two Hour Wait to Change a Battery I had battery trouble over the weekend and woke up to a truck that wouldn't start on Monday morning. Drove in to the dealership first thing that morni More

by BulldogFan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Sees
Sep 13, 2017 -

Principle Toyota in Memphis responded

I apologize for your experience. I would like an opportunity to reverse your opinion and to see if there is anything I can do personally. Please feel free to contact me directly at: tlochner@principleauto.com. Thank you for your consideration! Sincerely, Todd Lochner General Manager Principle Toyota

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