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Principle Toyota in Memphis
Memphis, TN
1,906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 15, 2017
It couldn't have been easier We came in to look at several cars we had viewed on the Principle website. Jimmy had the cars we were interested in brought up for us to test drive. We came in to look at several cars we had viewed on the Principle website. Jimmy had the cars we were interested in brought up for us to test drive. We drove both cars. Jimmy was most professional, knowledgeable and personable. He answered all our questions and demonstrated great familiarity with the cars. We made a decision on which car we wanted to buy and he helped us move through the steps of all the paperwork completion. Mr. Carnett helped us on the business side and we were soon ready to drive off in our new car. Jimmy had it all ready for us, explained important features on the car, set up our blue-tooth phone and said we should always feel free to call him with any problems or questions. Then he wished us well as we drove off. More
by Toyota#2
Employees Worked With
Jimmy Rooker, Buddy Carnett
March 07, 2017
Excellent customer service!! Kayla Bunch was my salesperson and went above and beyond to make my buying experience stress free and exciting! I will only purchase from Principle To Kayla Bunch was my salesperson and went above and beyond to make my buying experience stress free and exciting! I will only purchase from Principle Toyota! Everyone here is so helpful and kind! More
by ghargett
Employees Worked With
Buddy Carnett, Kayla Bunch, Chris Thompson
March 07, 2017
Maintenance of car We have bought 3 cars at this dealership, however after our last maintenance experience this place is not a place to do business. They sold us a main We have bought 3 cars at this dealership, however after our last maintenance experience this place is not a place to do business. They sold us a maintenance contract at a higher price than the sum of the individual maintenance. People were unfriendly especially since English is not our primary language. Not to be recommended compared to other Toyota dealerships in the Memphis area More
by alemania
Employees Worked With
do not have the name of the persons, Shay Montgomery
March 06, 2017
The easiest buying experience I ever had This was the fastest and easiest buying experience I ever had Cliff didn't shuck and jive I told him what I wanted and he got it done. This was the fastest and easiest buying experience I ever had Cliff didn't shuck and jive I told him what I wanted and he got it done. More
by Kenneth Spencer
Employees Worked With
Cliff Jones, Peter Butler
February 27, 2017
Great experience Customer service was great all around. Paris really worked with me to get a great deal. He was very knowledgeable about the car and really took care o Customer service was great all around. Paris really worked with me to get a great deal. He was very knowledgeable about the car and really took care of me. The whole process was a pleasant experience. Thanks everyone! More
by Derek B
Employees Worked With
Buddy Carnett, Trace McGonagill, Paris Johnson
February 22, 2017
Customer service at Principle Toyota is great! At Principle Toyota the customer comes first. I would recommend them to anyone. They took Great care of me! I will buy from them again. At Principle Toyota the customer comes first. I would recommend them to anyone. They took Great care of me! I will buy from them again. More
by Bbeeg11
Employees Worked With
Rick In, Grant Bailey, Buddy Carnett, Jerry Melton, Chris Thompson
February 18, 2017
First Time Buyer Cassidy provided a great experience for me being a first time buyer. She was very professional, knowledgeable, and made the experience as smooth as po Cassidy provided a great experience for me being a first time buyer. She was very professional, knowledgeable, and made the experience as smooth as possible. I definitely will recommend her to any and everyone I know. More
by JHarris
Employees Worked With
Peter Butler, Cassidy Nealy
February 17, 2017
Great working with Principle Toyota. (Niki) Niki was great to work with overall. Very professional, friendly and honest. Peter was also very friendly and very knowledgeable. Would highly Niki was great to work with overall. Very professional, friendly and honest. Peter was also very friendly and very knowledgeable. Would highly recommend to work with Niki and Peter at Principle Toyota. More
by Akarli22
Employees Worked With
Peter Butler, Nicole Stewart
February 14, 2017
AMAZING! purchased my first car this weekend, and Richard Hadley helped me every step of the way. the whole team was super patient and super nice. i had an abs purchased my first car this weekend, and Richard Hadley helped me every step of the way. the whole team was super patient and super nice. i had an absolutely amazing experience! thank you.! More
by Reviewer_A
Employees Worked With
Richard Hadley, Trace McGonagill, Walker Stahnke
February 06, 2017
QUICK, EFFICIENT, TO THE POINT PURCHASED A 2017 CAMRY HYBRID THIS WEEKEND. STEVE ETHRIDGE SAW ME THROUGH THE PROCESS OVER THE INTERNET, TEXTS, AND PHONE. NO PROBLEMS OR HITCHES. N PURCHASED A 2017 CAMRY HYBRID THIS WEEKEND. STEVE ETHRIDGE SAW ME THROUGH THE PROCESS OVER THE INTERNET, TEXTS, AND PHONE. NO PROBLEMS OR HITCHES. NO HASSLE. GREAT EXPERIENCE. RECOMMEND HIGHLY. KEEP UP THE STRONG WORK. More
by 2017 CAMRY HYBRID BUYER
Employees Worked With
Steve Ethridge
