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Principle Toyota in Memphis

Memphis, TN

4.8
1,906 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,906 reviews

August 29, 2016

Best Car Buying Experience We looked for the perfect car for a few weeks, going from Wolfchase Toyota to Honda and then over to Nissan. I knew I wanted an SUV, but I had to be s More

by MelissaAntoine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy, Chris Thompson
Aug 29, 2016 -

Principle Toyota in Memphis responded

Thank you for leaving a great review and recommendation, Melissa! We are thrilled to hear Chris and Cassidy went above and beyond to provide you with a fantastic experience. They will be very happy to hear your shout outs. We greatly appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

August 26, 2016

Excellent service I loved it this time I was in there. 5 years ago I purchased a Corolla there it was hard to get the deal done. This time I submitted my application on More

by Karla83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Aug 26, 2016 -

Principle Toyota in Memphis responded

Karla, thank you for your kind review! We're delighted to hear that we were able to provide you with such great service. Our team is proud of going the extra mile for our customers! We appreciate your business, we hope to see you again!

August 26, 2016

Assume Group My experience at Principle Toyota was top rate. They were all so, so nice and helpful. Ready to help and went above and beyond to get me a new car More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Jones, Chris Thompson
Aug 27, 2016 -

Principle Toyota in Memphis responded

We're so happy to hear that you enjoyed your experience at our dealership, Susie! We love hearing that our customers feel welcome and respected when working with us. Enjoy your new car!

August 26, 2016

Best place to buy a Toyota My nephew and I and my daughter went to see Rick In. He was recommended to me by a friend. Have bought 7 Toyotas previously. Best salesman I have foun More

by RCF 013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick In, Peter Butler
Aug 27, 2016 -

Principle Toyota in Memphis responded

Thank you for the great review! We're so glad that we were able to help you and your family find two amazing vehicles. We'll tell Rick to keep up the good work! We appreciate your business and hope to assist you again in the future!

August 24, 2016

Rav4 review Our sales rep/ Brandon Hoss and sales manager Chris Thompson were extremely patient and helpful to my wife and my self in making our decision to buy a More

by kevin821
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trace McGonagill, Chris Thompson, Brandon Hoss
Aug 25, 2016 -

Principle Toyota in Memphis responded

Thank you for the great review, Kevin! Our team strives to provide our customers with an excellent and satisfying experience and they will be happy to hear that they continue to achieve that. We'll pass along your kind words to Chris and Brandon! We appreciate your business and look forward to seeing you again!

August 23, 2016

Wouldn't think of going elsewhere! After a disappointing visit to another dealer, I discovered my employer has a discount purchase program through Truecar. After selecting my car of cho More

by exilesrequiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Smith, Bob Frederick, Buddy Carnett, Steve Ethridge, Paris Johnson
Aug 24, 2016 -

Principle Toyota in Memphis responded

Thank you for sharing you review! We're so happy to hear that we were able to provide you with prompt and enjoyable service. We'll be sure to pass along your kind words to Paris and our staff. Congratulations on your new Prius, we hope to see you again!

August 22, 2016

Excellent service and a happy customer. Came to the dealership to look at trading in a Mazda MX5 and purchase a larger vehicle due to an expanding family. Cassi was extremely helpful and pa More

by Stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy (5 plus stars), Grant Bailey
Aug 23, 2016 -

Principle Toyota in Memphis responded

Hi, Stuart! We're so happy to hear that we were able to give you a great deal on your Mazda and help you find an amazing Prius. We'll tell Cassi to keep up the good work! Thanks for the review!

August 22, 2016

Better than before To begin, I never ever write reviews for anything. However, I was blown away by the great service I had here. I am so glad the ownership has changed. More

by Eric W.
Recommend Dealer
Yes
Employees Worked With
Danny Royle
Aug 23, 2016 -

Principle Toyota in Memphis responded

Hi, Eric! We appreciate you taking the time to tell us your experience. We are so glad that you gave us another chance and that we were able to meet your needs. We strive to make every customer satisfied, therefore we are beyond happy to listen to your kind words. Thank you for your business, we hope to see you again soon!

August 17, 2016

Great experience! We had a great experience working with Cassidy Nealy at Principal. She was very helpful, and worked hard to get us a deal we could be happy with. She More

by CMcMahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy, David Handley, Buddy Carnett
Aug 18, 2016 -

Principle Toyota in Memphis responded

Congrats on your new Rav4 Limited! It is a pleasure to hear our team went above and beyond to provide you with an excellent experience. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 16, 2016

Great deal good experience I got the car I wanted at a great price, and it was a pleasure to work with April Haynie who was very kind and helpful. I would highly recommend Princ More

by Toyota costomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Haynie
Aug 17, 2016 -

Principle Toyota in Memphis responded

Thank you for sharing your review! We're delighted to hear that April provided you with a great experience. We'll let her know to keep up the great work! We appreciate your business, please let us know if we can be of service in the future!

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