Principle Toyota in Memphis

Great Customer Service and Professional Awesome, customer service professional and very helpful. I would highly recommend Principle Toyota to have your car service. I took my car in on May Awesome, customer service professional and very helpful. I would highly recommend Principle Toyota to have your car service. I took my car in on May 20, and June 3, to have some works done and each time Mr. Seth Green waiting on me on professional level and great personality. What I like most about the check in area the staff members were well prepared and working as a team. More

Good experience purchasing a used vehicle Overall we had a good experience purchasing a used vehicle from Principle Toyota. The description of the vehicle on-line matched what we found on the Overall we had a good experience purchasing a used vehicle from Principle Toyota. The description of the vehicle on-line matched what we found on the lot (that's always am good start). Service at the dealership was good. It did take a long time to get everything done, I suppose that's part of the process. Overall we were happy with the value of our trade-in and the overall value of the deal and financing. More

Great service I took my car in on 6/2. Shelton Maben was such a pleasure to work with. Even though I did not have an appointment it did not matter. He took time I took my car in on 6/2. Shelton Maben was such a pleasure to work with. Even though I did not have an appointment it did not matter. He took time to explain everything to me and was so friendly and professionally. Definitely will come back and want Shelton as the person to help me. He is an asset to your company!! More

Excellent. No pressure The sales person was great ... He worked hard for me to get this car. No pressure and he knew what he was talking about. He made buying a car easy The sales person was great ... He worked hard for me to get this car. No pressure and he knew what he was talking about. He made buying a car easy.. More

Best Sales Person We have EVER dealt with We were discouraged by another local Toyota dealership and told to not go to Principle Toyota because their deals are not very good and we would be ri We were discouraged by another local Toyota dealership and told to not go to Principle Toyota because their deals are not very good and we would be ripped off. We decided to go in spite of the recommendation and we couldn't be happier. Mary was an absolute joy to work with and she helped my mother get a car at a very reasonable price. My mom had been looking for a new car for more than 6 months but we we met Mary everything clicked. The process was easy and seamless from start to finish. No haggling, no pressure, very informative, relatable, professional, and an absolute joy. She has followed up with my mom several times and it's been several months since the purchase was made. I have recommended Mary to everyone who has mentioned needing a new vehicle and she will always be my go to sales person from now on. More

Great Experience for Car Buying Our car buying experience was great at Principle Toyota and we would definitely recommend this dealership to anyone who is car shopping. Everyone is p Our car buying experience was great at Principle Toyota and we would definitely recommend this dealership to anyone who is car shopping. Everyone is pleasant and not pushy. We went in with the amount that we were willing to spend and got within the range without the back and forth haggling that we have experienced at other places. Go see this dealership! It is worth giving them a chance to help you. More

What a Wonderful Experience at Principle Toyota! My husband and I have been looking at Toyotas for a long time and we have visited all of the dealerships in the Memphis area (multiple times) as well My husband and I have been looking at Toyotas for a long time and we have visited all of the dealerships in the Memphis area (multiple times) as well as several others in Tennessee. When we were ready to start shopping we were fortunate to meet Mr. Sandeep Soni at Principle. From day one, he was extremely friendly and very informative. He answered our questions and did not pressure us to make or rush any decisions. We later began speaking with Mr. Trace McGonagill and experienced the same type of professionalism. Both of these gentlemen were patient with us as we took our time in selecting the exact vehicle we wanted to purchase. We were so excited to drive our new Rav 4 off the lot and we were thankful for the wonderful experience we had at this specific dealership. The level of professionalism shown by Sandeep and Trace is the factor that will bring us back to Toyota when we are ready to purchase my husband's truck in the near future and for any Toyota purchases in our future! Thank you Sandeep, Trace, and Principle! More

Great Experience My husband and I traded our 2012 Highlander for a New 2016 Highlander. We picked it up last night and love it !!!! Our experience at Principle Toyota My husband and I traded our 2012 Highlander for a New 2016 Highlander. We picked it up last night and love it !!!! Our experience at Principle Toyota has been very positive and highly recommend their team if you are shopping for a car.... new or used ! More

Bought a new Highlander & had a very good experience the salesman and the people involved In our buying experience were both friendly and respectful throughout the entire experience, from our first visit the salesman and the people involved In our buying experience were both friendly and respectful throughout the entire experience, from our first visit through to our final visit when we bought the vehicle; furthermore the deal that was made was quite close to our expectations; lastly the salesman took the time at the end to go through the key settings and applications to ensure that we were aware of most of the great features that the car provides More

They went beyond there ability to help me get the car i want It was a good time no rush to get a new one but it was my choice they waited on my decision it was friendly It was a good time no rush to get a new one but it was my choice they waited on my decision it was friendly More