Principle Toyota in Memphis

Most amazing vehicle buying experience ever.. Total professionalism and most friendly and informative personnel ever! Chris, Cliff, Buddy, Harvey and Greg totally rock! Thank you Principle Toyo Total professionalism and most friendly and informative personnel ever! Chris, Cliff, Buddy, Harvey and Greg totally rock! Thank you Principle Toyota! I love my Scion xB!!!!! More

Very Good Experience Rick In was a great help in deciding whether to keep my leased 2013 Prius or lease a 2016 Prius. He was friendly, courteous and knowledgeable. I nev Rick In was a great help in deciding whether to keep my leased 2013 Prius or lease a 2016 Prius. He was friendly, courteous and knowledgeable. I never felt pressured and he answered all my questions. Peter in finance was very good too, made financing a car less stressful than it has been in the past. THANK YOU!!! More

Used car purchase Mary McDaniel was excellent when talking and dealing with her the last 2 weeks while looking for my vehicle. She is a great assert to your dealership. Mary McDaniel was excellent when talking and dealing with her the last 2 weeks while looking for my vehicle. She is a great assert to your dealership. The added Lo-Jack price was a surprise but we are glad it is on my RAV4. More

Friendly and Courteous Service Mr. Rooker was very helpful and very knowledgeable. He showed a sincere interest my being totally satisfied with my purchase. He went the extra mile Mr. Rooker was very helpful and very knowledgeable. He showed a sincere interest my being totally satisfied with my purchase. He went the extra mile to ensure that I got the best deal possible and I was able to drive away the same day that I purchased my vehicle. More

New Vehicle Purchase A very enjoyable and hassle free environment. We walked onto dealer parking lot and was greeted professionally and courteously. Walked around the lot A very enjoyable and hassle free environment. We walked onto dealer parking lot and was greeted professionally and courteously. Walked around the lot without pressure and finding what I liked and being able to discuss my options. More

Good selection and quality employees Great experience. Steven took the to me to explain some options we were interested in. The waiting room with free beverages was a nice surprise. Great experience. Steven took the to me to explain some options we were interested in. The waiting room with free beverages was a nice surprise. More

30,000 mile service As always it is great to work with Shay, she is very helpful and gives honest advice each time we bring our car to the dealership. As always it is great to work with Shay, she is very helpful and gives honest advice each time we bring our car to the dealership. More

Not recomonding the do and dont to the customers. I have went for an Oil change and the service person did not recommended that oil change is not required. because its a synthetic oil and the vehicle I have went for an Oil change and the service person did not recommended that oil change is not required. because its a synthetic oil and the vehicle haven't crossed more that 2500 miles, but still i went for change based on due date. Same situation with my friend and other service person had recommended him not to go for an oil change. More

Sandeep I had been looking to buy a specific truck since about last August. No one was able to get me the vehicle that I wanted. Here it is now in February an I had been looking to buy a specific truck since about last August. No one was able to get me the vehicle that I wanted. Here it is now in February and I was still on the hunt searching all over within a 3 state radius for this vehicle daily. I found many trucks that would have been the one but I did not care for the sales people. I was not in any hurry so when the right truck came along with the right sales person, then I would make the purchase. I drove through the lot at Principle knowing they had one listed to be on the lot soon and found one just about perfect. Then I met Sandeep. In the six months of searching and talking to dozens of salesmen throughout multiple states, none compared to him. He listened to what I wanted, was friendly, very non-aggressive and understood that I knew what I wanted and was not someone who could be sold on something else and because of his overall approach to how he treats his customers he made a sale that day. I would still be looking if it were not for him. Thank you Sandeep. No one should buy a new Toyota without going through him. They are missing out on some of the new care experience otherwise. More