Principle Toyota in Memphis

Great experience! Jerry Melton helped me out tremendously when I was buying my 2015 Toyota Yaris LE. I left completely happy with an awesome car at a great price! I fel Jerry Melton helped me out tremendously when I was buying my 2015 Toyota Yaris LE. I left completely happy with an awesome car at a great price! I felt totally taken care of every step of the way. More

Amazing Service Shay Montgomery was an amazing Customer Service Rep! It is difficult to find this kind of service in Memphis (especially in the car industry). On my n Shay Montgomery was an amazing Customer Service Rep! It is difficult to find this kind of service in Memphis (especially in the car industry). On my next visit, I'll look forward to knowing I can trust her to help! More

Great customer service I was in and with no pressure or hassle. My salesman was great and very nice. Everyone greeted me with a smile and made feel comfortable while I was s I was in and with no pressure or hassle. My salesman was great and very nice. Everyone greeted me with a smile and made feel comfortable while I was shopping More

Looking for a comfortable car and good gas mileage. I was looking for a comfortable car and good gas mileage. We drove the Buick, Lexus, Chevrolet, Mercedes and the GMC Denali before driving the Toyota I was looking for a comfortable car and good gas mileage. We drove the Buick, Lexus, Chevrolet, Mercedes and the GMC Denali before driving the Toyota Avalon Limited which we purchased. We have only had it 3 weeks and so far, very happy with it. Jimmy Rooker made sure I had all the information I needed. He even put numbers in my I Phone and set them up also in my car. More

Easy great experienece Very easy transaction, all 3 people I dealt with were nice/informative and easy to do business with. I would and will highly recommend this dealership Very easy transaction, all 3 people I dealt with were nice/informative and easy to do business with. I would and will highly recommend this dealership in the future. More

Amazing experience in finding my new car!! Principle Toyota worked with me very thoroughly to give me the best deal for my dream car. They made sure I take the car for a test drive, am happy ab Principle Toyota worked with me very thoroughly to give me the best deal for my dream car. They made sure I take the car for a test drive, am happy about how it rides. I would like to thank Sales Associate Mr. Walker Stahnke and Finance Associate Mr. Buddy Carnett for helping me. More

Great Experience - No Hassles Principle Toyota is great - much better experience than Wolfchase Toyota. I left Wolfchase Toyota so frustrated! I almost gave up on Toyotas. They Principle Toyota is great - much better experience than Wolfchase Toyota. I left Wolfchase Toyota so frustrated! I almost gave up on Toyotas. They made me wait an hour to give me the same deal as the internet for a new vehicle and wanted to charge me extra to install rear camera on their used versions (why did they feel the need to waste my time?!). Then I went to Principle Toyota and had the opposite experience. They were not condescending, got me what I wanted, we agreed on a reasonable price quickly and they beat my credit union financing. I bought the car quickly without the games. They were all friendly, helpful and professional. Steve has even followed up to be sure I am having a good experience with my new Venza! More

Great Experience Jason was great. He worked extremely hard to get me in to a new car, and he did. He was courteous, prompt, and knowledgeable. Richard helped me throu Jason was great. He worked extremely hard to get me in to a new car, and he did. He was courteous, prompt, and knowledgeable. Richard helped me through the finance process and was nothing short of professional and absolutely great as his job. The entire staff seemed engaged and friendly. I encourage anyone wanting to buy a brand new car to choose Principle Toyota as their first choice! More

missteps There were several missteps on our service. Greg checked on a complaint of kncking when turning, it turned out to be the steering shaft needed to be r There were several missteps on our service. Greg checked on a complaint of kncking when turning, it turned out to be the steering shaft needed to be replaced. The part had to be ordered and it took our calling back to check to find out the part had been in for 1 1/2 weeks, but no one called. Greg got me scheduled quickly to be replaced. In taking the shuttle to work while my car was being repaired, I felt uneasy in the vehicle. I don't care if your driver wants to go 80mph on the interstate, but don't do it with me in the vehicle with little room to the car in front. I was very happy to step out of the vehicle and leave the experience behind me. The service was completed before I had asked and got a phone call from Greg to let em know. When i came to pick up the car, it was in back. The cashiers called someone to bring it to the front, I waited 15 minutes before going back in to see my keys still sitting on the counter. The cashiers apologized, but by then it really didn't make much of a difference. Service department should be on top of service; it wasn't this time. More

Great place Greg was great and the whole team gets my vote. I will buy my next car at this dealership, highly recommend to all to visit here before buying Greg was great and the whole team gets my vote. I will buy my next car at this dealership, highly recommend to all to visit here before buying More