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Principle Toyota in Memphis

Memphis, TN

4.8
1,904 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,904 reviews

October 01, 2015

Fast and friendly service Great service from my service advisor today. Shay was friendly and got me in and out in under an hour. Thanks for a great service experience. More

by clbowsher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Oct 05, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you telling us about your visit. It's wonderful to know Shay was friendly and prompt with your service. If there's anything else we may help you with before your next service appointment, please feel free to let us know. We look forward to your next visit!

October 01, 2015

Pleasant and fast I was able to get in and out in a timely fashion. The waiting area was convenient and well equipped , making my wait enjoyable. I felt like the employ More

by NEWTONFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick, Garwyne Jones, Shelton Maben
Oct 05, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you telling us about your experience. We will always strive to make your visit as convenient and enjoyable as possible. We look forward to serving you again soon!

September 30, 2015

Our first one. Everything went smooth. After we checked we were escorted to the refreshment, waiting area. Very friendly employes made us comfortable while waiting f More

by felixnorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Handley, Steve Ethridge
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for sharing your experience with us, Felix. We are pleased to hear you were comfortable and well cared for during your visit. We hope you'll continue to choose us for all your vehicle needs. If you have any questions about your new car, please let us know!

September 30, 2015

Service Experience Came in for an oil change. They pointed out several issues going on with my vehicle that unless repaired soon could leave me stranded. I appreciate t More

by BIGBADJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to provide us with feedback about your visit. We understand the need of good communication and keeping our customers informed about future maintenance needs! If there's anything we can do for you, please let us know.

September 30, 2015

No complaints I want to acknowledge David Sees and give him accolades for all his help! When I went to drop my car off for service, even though Mr.Sees wasn't there More

by Content87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, David Sees
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your visit. We are very pleased to know that Shelton was able to step up and take care of you. Our team will continue to provide you a high level of service that you expect from Principle Toyota. If there's anything we can help you with, please let us know.

September 29, 2015

Always nice working with David David is a very professional employee who takes the time to explain what needs to be done and what all of the options available are that can take care More

by mariannefarabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for telling us about your visit, Marianne. We are so pleased to know that David has consistently provided you with quality service. We know the importance of being kind and helpful and keeping customers informed - David does a great job at that. We look forward to seeing you again soon.

September 28, 2015

Found the vehiucle I needed After looking at Dodge, Chevy and Ford, I looked at the Tundra SR5. It was what I needed at the price I needed. Jason White was very helpful and not p More

by Kenman
Recommend Dealer
Yes
Employees Worked With
Richard Hadley, Jason White, Chris Thompson
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for sharing your experience with us! This is the level of service we always strive to achieve. Our team is so happy to know how everything worked out and you were able to drive away happy in your new Tundra! We hope you'll continue to choose Principle Toyota for all your service and vehicle needs. If there's anything we can help you with, please let us know and we'll be happy to help!

September 28, 2015

EASY - fast- safe Greg Tyler- Principle Toyota 901-522-6330 is my service representative. We have a 2006 Toyota Sequoia that has been serviced around the country and More

by ADRIANNETILLMANNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery, Bob Frederick, Greg Tyler
Sep 30, 2015 -

Principle Toyota in Memphis responded

We are so appreciative of you sharing your visit with us, Adrianne. It is wonderful to hear how well you were taken care of with Greg. Our entire team looks forward to serving you for many years. Enjoy that Sequoia and all the adventures it takes you on!

September 25, 2015

Top notch customer service. I called around 1:30 PM on Friday and asked for an oil change appointment. They said come on down and they were ready for me when I got there at 2 P More

by col_m_i_k_e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 28, 2015 -

Principle Toyota in Memphis responded

Thanks for taking the time to share your experience! We work hard to provide the most prompt and highest quality service that fits in our customers' schedules. Our team is appreciative of you choosing Principle Toyota and we look forward to the opportunity to serve you again soon! If you need anything, please let us know and we'll be happy to help.

September 24, 2015

Fast and courteous Shay Montgomery treated me as if I was having a large service to my car instead of just purchasing a set of windshield wipers. That is the reason I k More

by PIERIDEBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Sep 24, 2015 -

Principle Toyota in Memphis responded

We are so thankful to you for being a loyal customer. Our team will always work hard to ensure that you feel valued and are delivered high quality and timely service. If there's anything we can help you with, let us know! Looking forward to serving you again soon.

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