Principle Toyota in Memphis

Professional and Patient, Not Pushy Garwyne Jones was the perfect salesman for this unseasoned car buyers. He patiently let me look at all the cars I was interested in and without undue Garwyne Jones was the perfect salesman for this unseasoned car buyers. He patiently let me look at all the cars I was interested in and without undue pressure allowed me over the course of 2 days and 3 separate visits, make a decision for great car within my budget, thank you! More

Great service Congratulations for having a great service department. Service advisor( Bob Frederick) was very professional, courteous, and informative regarding the Congratulations for having a great service department. Service advisor( Bob Frederick) was very professional, courteous, and informative regarding the needs for my Camry. My next vehicle will also come from this dealership Paul Murley More

Everything was done correctly in the time frame I was given. Mr. Bob Frederick of the Gold Team was very courteous and respectful. He correctly told me how long my service would take and showed me where I could Mr. Bob Frederick of the Gold Team was very courteous and respectful. He correctly told me how long my service would take and showed me where I could wait. While I will miss Mr. David Sees, Mr. Frederick seems to be filling his shoes superbly. More

Excellent Mr Shelton Maben took good care of my vehicle and got the flapping noise from left side fixed. He called me back and updated me about the work they di Mr Shelton Maben took good care of my vehicle and got the flapping noise from left side fixed. He called me back and updated me about the work they did and the price. More

10,000 mile maintenance Was disappointed that David was no longer there. Got with Bob and he was able to take care of me though and he was great. Was disappointed that David was no longer there. Got with Bob and he was able to take care of me though and he was great. More

Same Day Service on 2014 Tacoma I was driving into work and called to schedule an appointment for a wheel well issue and tire pressure monitor problem. I was able to get my truck int I was driving into work and called to schedule an appointment for a wheel well issue and tire pressure monitor problem. I was able to get my truck into service that morning with shuttle to my office down the street. They were very accommodating and quickly resolved the issues. More

Seth fixed my flat tire!! Dropped by with a flat tire in my trunk. Seth ordered the tire; said it might be in late the same day. He called me at home to tell me it got in so Dropped by with a flat tire in my trunk. Seth ordered the tire; said it might be in late the same day. He called me at home to tell me it got in so late that couldn't have it ready before closing. He scheduled me for an 8 AM arrival to have the tire mounted, the spare stowed, and the automatic pressure sensor reset. Everything was routine and fast - and, as always, polite and gracious. Thanks. PS, (Get Seth a picture). More

Never car shopping anywhere else! This was my 1st time car shopping by myself! I had checked out other car dealerships and they were an absolute nightmare(nothing quite as awesome as g This was my 1st time car shopping by myself! I had checked out other car dealerships and they were an absolute nightmare(nothing quite as awesome as getting attacked by sales people). I came across Principle Toyota on cars.com and so glad I did! Mary McDaniel helped me out and she was awesome to work with. She was very pleasant, informative and wasn't pushy like other previous car dealers I had encountered. She went above and beyond to explain all the details of my new car to me, scheduled the first appointment to service my car and even called the next day to check in and make sure everything was going great with my purchase. 5 stars to the dealership and to Mary! Definitely changed my opinion on car shopping. More

5000 mile service check appointment on time-Greg Tyler took excellent care of me and all the customers in the waiting room, he went above and beyond with kindness appointment on time-Greg Tyler took excellent care of me and all the customers in the waiting room, he went above and beyond with kindness More

Great department The service department was incredible. Seth, the tech, John I believe, and the service manager, Tracy, were fantastic. They went above an beyond the c The service department was incredible. Seth, the tech, John I believe, and the service manager, Tracy, were fantastic. They went above an beyond the call of duty in diagnosing the issue with my car. Unfortunately, the failure was catastrophic, and I need to replace the vehicle. However, they didn't break the bank with exploratory work More