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Principle Toyota in Memphis

Memphis, TN

4.8
1,915 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,915 reviews

September 20, 2015

Satisfied Custom Satisfied custom, I couldn't help but express my experience with this dealership. I recently purchase a vehicle from this dealership this week. I was More

by DTUNDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Tate, Aaron Brock
Sep 22, 2015 -

Principle Toyota in Memphis responded

Thank you for telling us about your visit, David. We are so pleased to hear you were satisfied with your experience. Our team works hard to maintain a high level of service, so we love to hear from happy customers. We hope you are loving the new Toyota! Be sure and let us know if there's any questions or service needs we can help you with.

September 19, 2015

Great service Congratulations for having a great service department. Service advisor( Bob Frederick) was very professional, courteous, and informative regarding the More

by PMURLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 22, 2015 -

Principle Toyota in Memphis responded

Thank you for the kind review, Paul. Our team is so happy to know you had great service. We will be sure to share this with Bob as well. We work hard to provide excellent service to all our customers and will continue to do so on all your visits. Looking forward to serving you again soon!

September 18, 2015

Everything was done correctly in the time frame I was given. Mr. Bob Frederick of the Gold Team was very courteous and respectful. He correctly told me how long my service would take and showed me where I could More

by MJHHEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive feedback about your service appointment. We will be sure to pass this along to Bob! Our team looks forward to serving you again soon. If there's anything we can help you with, we'll be happy to!

September 18, 2015

Excellent Mr Shelton Maben took good care of my vehicle and got the flapping noise from left side fixed. He called me back and updated me about the work they di More

by RAGHAVENDRAPILLAPPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the kind review! We're happy to hear you were satisfied with your service. We hope you'll continue to choose Principle Toyota for all your future vehicle needs.

September 18, 2015

Professional and Patient, Not Pushy Garwyne Jones was the perfect salesman for this unseasoned car buyers. He patiently let me look at all the cars I was interested in and without undue More

by mbeemarino
Recommend Dealer
Yes
Employees Worked With
Aaron Brock, Garwyne Jones
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review! We are so happy you were satisfied with your experience and that Garwyne was professional and patient. If you have any questions about your new car or the services we offer, our team will be happy to help you.

September 17, 2015

10,000 mile maintenance Was disappointed that David was no longer there. Got with Bob and he was able to take care of me though and he was great. More

by sisters19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us with feedback. While we most certainly understand your disappointment, we are happy to hear Bob took good care of you. Our team will continue to work hard and uphold the high standard set by David. We look forward to your next visit!

September 16, 2015

Same Day Service on 2014 Tacoma I was driving into work and called to schedule an appointment for a wheel well issue and tire pressure monitor problem. I was able to get my truck int More

by jah456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear you were satisfied with your service! Our team always strives to provide timely and quality service, so it's great to hear feedback from happy customers like you. Please let us know if there's anything we can help you with in the future. Thank you for choosing Principle Toyota and know we look forward to serving you again soon.

September 16, 2015

Seth fixed my flat tire!! Dropped by with a flat tire in my trunk. Seth ordered the tire; said it might be in late the same day. He called me at home to tell me it got in so More

by RL.LYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive review! It's wonderful to hear Seth was polite, gracious and helpful during your visit. Our team will always work to provide timely and efficient service. We will be sure to pass along your feedback to Seth. Looking forward to serving you again soon!

September 15, 2015

Never car shopping anywhere else! This was my 1st time car shopping by myself! I had checked out other car dealerships and they were an absolute nightmare(nothing quite as awesome as g More

by KLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McDaniel
Sep 15, 2015 -

Principle Toyota in Memphis responded

We appreciate your review and choosing us for your first car purchase! It's so great to hear your experience with Mary was awesome! Your support means a lot to our dealership. If you need service on your Toyota or if you have questions please call us!

September 15, 2015

In for checkup I was there for my one year check-up and everything went great. Everyone was very nice and I would tell anyone this is the place to go. More

by beloa9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you so much for choosing Principle Toyota for your service. We are very appreciative of your business and we will continue to work hard to provide you exceptional service. Our team looks forward to your next visit. If you have any questions, let us know!

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