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Principle Toyota in Memphis

Memphis, TN

4.8
1,915 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,915 reviews

September 14, 2015

5000 mile service check appointment on time-Greg Tyler took excellent care of me and all the customers in the waiting room, he went above and beyond with kindness More

by rmwmoore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for the review. We look forward to continuing to take care of you and all your vehicle's needs. Our team will always work to uphold a high level of service. Please reach out to us if you ever have any questions or need to schedule service.

September 14, 2015

Great service Whenever I got there, I am always treated great. I would recommend this place to anyone. Chelsea fixed my problem right away and I was on the road aga More

by QUINNTINAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea is great!, Bob Frederick
Sep 15, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a review and for choosing Principle Toyota for your service! Our team will always work hard to provide you the highest level of service. If you have any questions about your vehicle or the services we offer, know that we will be happy to help you!

September 14, 2015

Great department The service department was incredible. Seth, the tech, John I believe, and the service manager, Tracy, were fantastic. They went above an beyond the c More

by V_CON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Tate, Seth Green
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review and thank you especially for choosing Principle Toyota! We are so pleased to hear that your experience was made fantastic by Seth, John and Tracy. We apologize that we were not able to repair your car completely, but our hope is that you will continue to choose us for all your vehicle needs and purchases. Our team will be happy to help you whenever you need it!

September 13, 2015

Excellent Bob, was assigned to assist me, he is very knowledgeable of his work. Got a very good service from him and the clerical staff were very nice and poli More

by M.IGBERAESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for taking the time to tell us about your experience with Bob. We are very pleased to hear he was helpful and knowledgable during your visit. We hope you are more than satisfied with your service and will continue to choose Principle Toyota for all your service needs. If you have any questions about your vehicle's features or the services we offer, please feel free to contact us.

September 13, 2015

Very nice, complete, and helpful car service All of my vehicle's needs were serviced. The employees I dealt with were nice and thorough. I would highly recommend Principle Toyota to anyone. More

by RDWORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Dolihite
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for sharing with us about your experience. We are very pleased to know that you received kind, complete and helpful service. We will always work to uphold this high level of service and help you with any vehicle needs as we best can. If there's anything we can help you with, please let us know and we will be happy to help.

September 12, 2015

Fast and complete. Staff pleasant and informative. Since Bob was ties up with another customer, Seth came and explained my bill and the service performed. He answered More

by DSGIDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick, Seth Green
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for choosing Principle Toyota for your service! Our team is happy for the opportunity to serve you and we love to hear that Seth was so helpful during your visit. We will always work to maintain that high level of service. Please let us know if you have any questions or there's any vehicle needs we may help you with.

September 12, 2015

Very nice and helpful sale dealer The dealer, Poh was very helpful! She explained everything to me clearly and showed us how to use our car. I would recommend her to my friends next ti More

by loantranviet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review! We are very pleased to hear Poh was kind and helpful during your visit. If any questions come up about your new car's features or service needs, Poh and the rest of our team will be happy to help you! We hope you love your new car! Welcome to the Principle Toyota family.

September 11, 2015

Service Great service from Seth , not much wait time and waiting room is nice. I will fro sure go back with all of my vehicle needs. More

by ALAIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 14, 2015 -

Principle Toyota in Memphis responded

We appreciate you providing us with feedback about your service. Our team is so pleased to hear you were provided with kind and prompt service. We will always do what we can to ensure you have a great visit. Thank you for choosing Principle Toyota!

September 11, 2015

Friendly and knowledgeable The Service Dept at Principle Toyota is easily nice after the new renovations! And although they do get very busy, the advisors and technicians alike More

by CSlavik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick, Tracy Tate, Amy Dolihite
Sep 14, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you taking the time to leave us with feedback. We are continuously trying to improve our dealership and we thank you for noticing our efforts. If there's anything we can do to help you, please let us know. We look forward to the opportunity to serve you again soon. Thank you for being in the Principle Toyota family.

September 11, 2015

Excellent experience Very satisfied with the purchase of a new vehicle. Sales representatives was very helpful and knowledgeable Would highly recommend her. Overall t More

by AMOROCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review. We are very pleased to hear you had an excellent experience and are highly satisfied with your new car! We congratulate you and welcome you to our Principle Toyota family. We always aim to be helpful, knowledgable and kind, so it is great to hear you received that. If you have any questions about your vehicle's features or the services we offer, please know that we will be happy to help!

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