Principle Toyota in Memphis

Excellent Bob, was assigned to assist me, he is very knowledgeable of his work. Got a very good service from him and the clerical staff were very nice and poli Bob, was assigned to assist me, he is very knowledgeable of his work. Got a very good service from him and the clerical staff were very nice and polite. More

Very nice, complete, and helpful car service All of my vehicle's needs were serviced. The employees I dealt with were nice and thorough. I would highly recommend Principle Toyota to anyone. All of my vehicle's needs were serviced. The employees I dealt with were nice and thorough. I would highly recommend Principle Toyota to anyone. More

Very nice and helpful sale dealer The dealer, Poh was very helpful! She explained everything to me clearly and showed us how to use our car. I would recommend her to my friends next ti The dealer, Poh was very helpful! She explained everything to me clearly and showed us how to use our car. I would recommend her to my friends next time we buy a new car. More

Fast and complete. Staff pleasant and informative. Since Bob was ties up with another customer, Seth came and explained my bill and the service performed. He answered Staff pleasant and informative. Since Bob was ties up with another customer, Seth came and explained my bill and the service performed. He answered al of my concerns and was extremely informative. More

Service Great service from Seth , not much wait time and waiting room is nice. I will fro sure go back with all of my vehicle needs. Great service from Seth , not much wait time and waiting room is nice. I will fro sure go back with all of my vehicle needs. More

A Pleasant Experience Buying a car is not my favorite thing to do but our experience at this dealer was enjoyable. Everyone was helpful, knowledgable, and informative. Grea Buying a car is not my favorite thing to do but our experience at this dealer was enjoyable. Everyone was helpful, knowledgable, and informative. Great job by all! More

Friendly and knowledgeable The Service Dept at Principle Toyota is easily nice after the new renovations! And although they do get very busy, the advisors and technicians alike The Service Dept at Principle Toyota is easily nice after the new renovations! And although they do get very busy, the advisors and technicians alike are always nice, and do their best to give you a good experience (even if the wait times get a bit lengthy because they are busy) More

Excellent experience Very satisfied with the purchase of a new vehicle. Sales representatives was very helpful and knowledgeable Would highly recommend her. Overall t Very satisfied with the purchase of a new vehicle. Sales representatives was very helpful and knowledgeable Would highly recommend her. Overall the dealership provided a very enjoyable experience More

Excellent I've driven Toyota's cars since 1988. Bob Fredrick has been my service manager for many years and has always been very professional. I depend on him t I've driven Toyota's cars since 1988. Bob Fredrick has been my service manager for many years and has always been very professional. I depend on him to keep my cars in top shape. More

Very responsive. EVERYONE is friendly and helpful. I made an appointment for about noon , and brought the car in for its 100,000 mile service , hoping it would be done before closing. Indeed it was re I made an appointment for about noon , and brought the car in for its 100,000 mile service , hoping it would be done before closing. Indeed it was ready, despite their having to replace a worn belt that had not been anticipated. Everyone is friendly and helpful. Craig (GREG?) Tyler took care of me quickly and I went on my way. After I got home, they called to say I had a worn serpentine belt. I authorized replacement. I returned later to pick up the car which was ready on time. Great service. Everyone is helpful and friendly. They make eye contact, and give you a smile constantly,. The atmosphere is pleasant. I have been using their service dept for the past 4-5 years. The recent change in ownership has brought significant improvement in the quality of their work and in the general feel of the place. I will be back. More