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Principle Toyota in Memphis

Memphis, TN

4.8
1,914 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,914 reviews

September 03, 2015

Great service.. We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for y More

by ABUNASHAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review, Ed. We are so pleased to hear you have continuously been satisfied with your service at Principle Toyota. Our team is so appreciative of you going out of your way to visit us. Please know we will always work to provide you the excellent level of service you and your Toyota vehicles deserve. Thank you for being in the Principle Toyota family.

September 03, 2015

Awesome Service Experience My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. More

by BWLLAMS8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 04, 2015 -

Principle Toyota in Memphis responded

We are so glad to hear of your visit. It is wonderful to hear you are continuously provided with kind, helpful service from Bob. We look forward to seeing you again soon, so we can help keep that car in tip top shape! Thank you for choosing Principle Toyota.

September 03, 2015

Vehicle purchase My recent purchase of a new Highlander was as pleasant an experence as I've had buying a car. Salesman Sandeep Soni was very profesional, courtsy, an More

by dondon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery, Sandeep Soni, Peter Butler, Chris Thompson
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review! We are pleased to hear that you had a pleasant car buying experience with Sandeep, Chris and Peter. We hope you are loving your new Highlander! If you have any questions about your Toyota's features or the services we offer, please give us a call and we will be happy to help. Welcome to the Principle Toyota family.

September 03, 2015

Bravo Performance Toyota!!! As usual, the service at Toyota was second to none. Although I did not have an appointment, they helped me right away and gave me the superior servic More

by KJLSNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We are glad to hear our team was able to work you in and provide you with the high standard of service you expect. We hope you'll continue to choose Principle Toyota for all your service and vehicle needs. We look forward to your next visit!

September 02, 2015

No appointment needed I didn't have an appointment, but they were able to get me out of there by the time they promised. The area I waited in was clean and neat. I take my More

by pam.perryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review, Pam. We are very happy to hear you were satisfied with your service! Our team always strives to be prompt and efficient while maintaining a high quality of service. We look forward to your next visit. If you have any questions about your RAV4 or the services we offer, feel free to contact us.

September 01, 2015

Great Service Experience I would not take my Toyota to any other dealer in town. My service was done quickly, my service specialist kept me informed along the process. He re More

by BJUENGLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 02, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review from your service visit. Our team is so pleased to hear that you had a great service experience and were well informed throughout the process. We very much look forward to your next visit. If you have any questions about the services we offer or are interested in a new Toyota, give us a call and we will be happy to help!

September 01, 2015

Parts & Service I had a great experience with all the staff and was treated like part of the team and was informed of my cars service and plan to be back soon. More

by JONECFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler, Steve Ethridge, Andy Hughey
Sep 02, 2015 -

Principle Toyota in Memphis responded

Thank you for telling us about your visit and for choosing our dealership for your service! Our team is so happy to hear you had a great experience and were well informed throughout the service process. We will be looking forward to your next service visit! Please let us know if there's anything we can help you with in the meantime!

September 01, 2015

Everything was perfect! Got in and out for oil change in less than an hour! Best service ever! Will definitely be returning to get minor work done on next week. More

by rotrice.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 01, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review Rotrice, and most importantly for choosing us to fulfill your service needs. We're happy to hear you had a great experience and prompt service getting your oil changed! Our team looks forward to your next visit. If you have any questions in the meantime, we will be happy to help!

September 01, 2015

Great buying experience Genaro was a great salesman to work with. Very focused on my needs and good attention to details. Very good buying experience. Would recommend them to More

by johnwin345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hadley
Sep 02, 2015 -

Principle Toyota in Memphis responded

Thank you for the review and recommendation, John. We are so happy to hear you had a great car buying experience with Genaro! Listening to our customer's needs and being responsive is something we always aim for. We hope you'll continue to choose us for all your service and vehicle needs. Welcome to the Principle Toyota family!

August 31, 2015

Not happy with service This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including flui More

by jamisrikumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary McDaniel
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review and bring this to our attention. We understand your frustration and are disappointed to hear about this issue. We maintain a very high standard of service and this is not reflective of that. Would you please contact our Service Manager Tracy Tate at 901-758-4040 so we can work to make this right?

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