Principle Toyota in Memphis

Not happy with service This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including flui This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including fluid fillup levels. But in fact the fluids were not full and returned as is. Disappointed. More

Excellent Service!!! Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the d Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the details. More

Great customer service in the service department Seth was my service writer. Excellent job understanding my needs and making sure the servicing of my truck was handled in an efficient manner. Thank Seth was my service writer. Excellent job understanding my needs and making sure the servicing of my truck was handled in an efficient manner. Thanks More

10k service Seth did a perfect job handling my service from the minute I pulled in. This is my second service experience with Seth and I give him a 10! Seth did a perfect job handling my service from the minute I pulled in. This is my second service experience with Seth and I give him a 10! More

Service on my Lexus On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. More

Handled efficiently! I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on my way by a certain time because I had to pick up my son. He took care of everything and got me back on the road in plenty of time to make it to the school. The sitting area was nice with snacks and beverages available. I'll be back and I'll be asking for Bob again! More

Had a great experience. I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Lo I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Love the customer service. More

AVALON GREAT SERVICE EXPERIENCE! THE ONLY SHOP AND SERVICE MEMBER THAT I DEAL WITH. THE CUSTOMER LOUNGE IS VERY NICE, CLEAN AND COMFORTABLE. THE CASHIER WAS GREAT SERVICE EXPERIENCE! THE ONLY SHOP AND SERVICE MEMBER THAT I DEAL WITH. THE CUSTOMER LOUNGE IS VERY NICE, CLEAN AND COMFORTABLE. THE CASHIER WAS VERY NICE AND POLITE. More

Great Vehicle From A Great Dealership Principle Toyota is an awesome dealership! Mary and Richard were extremely professional and nice. Even with my fears, they helped me out with my purch Principle Toyota is an awesome dealership! Mary and Richard were extremely professional and nice. Even with my fears, they helped me out with my purchase. More

I had a great experience at Principle Toyota on Winchester. I gave this rating because both times I visited this location, I had a great experience. What a friendly hard working staff. Thank you guys I gave this rating because both times I visited this location, I had a great experience. What a friendly hard working staff. Thank you guys More