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Principle Toyota in Memphis

Memphis, TN

4.8
1,914 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,914 reviews

August 31, 2015

Excellent Service!!! Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the d More

by jcamarena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Sep 01, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review. We love hearing that you had excellent service and were well taken care of by Shay. We hope you'll continue to choose Principle Toyota for all your service needs or future vehicle purchases! Thank you for being in the Principle Toyota family.

August 31, 2015

Great customer service in the service department Seth was my service writer. Excellent job understanding my needs and making sure the servicing of my truck was handled in an efficient manner. Thank More

by DMROSS11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 01, 2015 -

Principle Toyota in Memphis responded

We appreciate you leaving us a review and choosing Principle Toyota for your service needs! Our team is happy to hear that you experienced great customer service and communication during your visit. We look forward to serving you again soon. If you have any questions or concerns, we will be happy to help!

August 28, 2015

10k service Seth did a perfect job handling my service from the minute I pulled in. This is my second service experience with Seth and I give him a 10! More

by jlmnowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for letting us know about your visit! We are so happy to hear that Seth was helpful during your service and gave you a perfect experience. Seth and the rest of our team look forward to your next visit and the opportunity to serve you again. Thank you for being in the Principle Toyota family.

August 28, 2015

AVALON GREAT SERVICE EXPERIENCE! THE ONLY SHOP AND SERVICE MEMBER THAT I DEAL WITH. THE CUSTOMER LOUNGE IS VERY NICE, CLEAN AND COMFORTABLE. THE CASHIER WAS More

by GMD2970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 31, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a review. We love to hear from our happy customers and gain feedback about what they most enjoyed about their visits. Our team is happy to hear you had a great experience with courteous service. We hope you'll continue to choose Principle Toyota for all your vehicle needs and purchases. Please let us know if we can help you with anything!

August 28, 2015

Great Vehicle From A Great Dealership Principle Toyota is an awesome dealership! Mary and Richard were extremely professional and nice. Even with my fears, they helped me out with my purch More

by jennifersharp09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hadley, Mary McDaniel
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your experience, Jennifer. We are so happy to hear that Mary and Richard helped you have a great car buying experience! If you have any questions or service needs, please know that we will be happy to help! Welcome to the Principle Toyota family.

August 28, 2015

I had a great experience at Principle Toyota on Winchester. I gave this rating because both times I visited this location, I had a great experience. What a friendly hard working staff. Thank you guys More

by lakeishanelson61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garwyne Jones
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for the kind review Lakeisha! We value you as a customer and love hearing that you've had two great experiences. We hope you'll continue to choose Principle Toyota for all your service needs and future vehicle purchases. We are so happy to have you in the Principle Toyota family!

August 28, 2015

Service on my Lexus On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. More

by HATTIEGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for the review, Hattie! We are so happy to hear you were provided great service on your Lexus and were kept well informed during your visit. We look forward to the opportunity to help you on future maintenance needs or vehicle purchases. If you ever have questions or need help, we'll be happy to help!

August 28, 2015

Handled efficiently! I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on More

by b.davis.61110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Aug 31, 2015 -

Principle Toyota in Memphis responded

We are so happy to hear about your experience with Bob and our service department. We always want to provide prompt and efficient service, so it is wonderful to hear you experienced just that. Thank you for your review. Our team looks forward to your next visit!

August 28, 2015

Had a great experience. I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Lo More

by HILLP07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for letting us know about your great experience! We value feedback from our customers, so we are happy to hear David keeps a good line of communication about your car's status. Our team looks forward to your next visit. Thank you for being in the Principle Toyota family.

August 27, 2015

Bob Frederick is wonderful Thanks to Bob Frederick i will always come back. He is so caring, concerned, knowledgeable. The rest of the staff is great too, so efficient, thanks More

by WMHAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for the review and for telling us about your experience with Bob! We love to hear feedback from our customers. It is wonderful to hear that Bob was courteous and knowledgable during your visit. Our team looks forward to your future visits. If you ever have any questions about your vehicles or the services we offer, let us know and we'll be happy to help!

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