Back

Principle Toyota in Memphis

Memphis, TN

4.8
1,914 Reviews
Contact Dealership

7370 Winchester Road

Memphis, TN

38125

Directions

By Type

Showing 1,914 reviews

August 27, 2015

Saleman Garwyne Jones and Service Greg Tyler I appreciate Garwyne that who i bought my car from. I was very please with his attitude and his kindness. I have a Co-worker who thinking about buyin More

by ERINPIGRUM404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler, Garwyne Jones
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review, Erin! We are so happy to hear about your positive experience with Garwyne and Greg in purchasing your new RAV4. We welcome you to the Principle Toyota family and look forward to your first service visit. If you have any questions or vehicle needs in the meantime, please feel free to contact us.

August 27, 2015

Service visit Greeting was quick and friendly. I was kept notified of the timing on the service and what needed to be done.. The waiting room is comfortable and nic More

by BCOOK0
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Aug 27, 2015 -

Principle Toyota in Memphis responded

Thank you for the review. We're happy to hear about your service visit and know you experienced efficiency and good communication. We look forward to your next visit. Thanks for being part of the Principle Toyota family!

August 27, 2015

Perfect experience!! I had a great experience! And I was happy to have gotten in and out in about an hour, which was great!! Everyone was very quick and professional! More

by bwilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Aug 31, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review and most importantly, for choosing us to fulfill your service needs. We're happy to hear you had a great experience with prompt and professional service. Our team looks forward to your next visit. If you have any questions in the meantime, we will be happy to help!

August 27, 2015

No regard for your time Had an appointment for 10 am., think that mattered, no. Oil change 2 hours 45 mins. Think they kept me updated, no. Think they cared, no. It was o More

by rtip1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Frederick
Sep 02, 2015 -

Principle Toyota in Memphis responded

We appreciate you bringing this to our attention although we are very disappointed to hear about your experience. We always strive to provide timely service with good communication and we feel as though that standard was not met when giving you an oil change. Would you please call our our Service Manager Tracy Tate at 901-758-4040 so that we can try to find a way to make this right?

August 27, 2015

2nd Sienna from Principle When our 2014 Sienna was totaled recently, we were contacted by Rick In who sold it to us. When we explained the situation, we were able to purchase a More

by Barbara S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick In, Aaron Brock
Aug 27, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of your review, Barbara. We are so happy to hear that Rick was able to help you through that unfortunate situation and find another great Sienna. It is great to hear you have continuously been satisfied with your service at Principle Toyota. Our team always aims to provide excellent customer service. If you have any questions or service needs that come up, we'll be happy to help y'all out.

August 26, 2015

Service Visit Service Team is always helpful and friendly. I would gladly recommend them to my family and friends. The Toyota 2 year service plan is wonderful. More

by DIRKRGARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015 -

Principle Toyota in Memphis responded

Thanks for the feedback, Dirk! We love to hear you've continuously had great service and would recommend us to your friends and family. We value loyal customers like you and are happy to have you in the Principle Toyota family. If any questions or service needs come up, be sure to let us know so we can help you out.

August 26, 2015

Great service!! Went extra mile to hel me. I have have always serviced my vehicles from the dealer I bought them from. The service that I have received from this particular dealership has stood More

by EDDIE_MCGILL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton mayben
Aug 27, 2015 -

Principle Toyota in Memphis responded

Thank you so much for the review, Eddie. Our team has always worked hard to provide excellent service and we are pleased to know we were able to do so to your satisfaction. We hope your Prius is back in great shape and that you'll continue to bring it to us for maintenance. Thank you for being part of the Principle Toyota family.

August 26, 2015

Great Experience My servicing experience was great. Bob kept me informed about the status of vehicle and date and time it would be ready for pick-up. More

by CLEMENTSANTI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Aug 27, 2015 -

Principle Toyota in Memphis responded

Our team is very appreciative of you leaving us a review. We are happy to know you had a great experience and were well informed throughout that time. Please come back and see us for any future service needs or vehicle purchases - we will be happy to help you however we can!

August 26, 2015

First Visit at Principle Toyots Dave Sees was nice and knowledgable. I was greeted with a smile from everyone I met. I will continue to have my Avalon serviced at this location. More

by LANIECE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of your review. We are glad to know that David was knowledgable and kind and that you were so satisfied with your service! We look forward to the opportunity to serve you again and earn your business as a lifelong customer. Thank you for being in the Principle Toyota family!

August 26, 2015

Great Really good service. Done in a Timely manner. Very nice waiting area. Service rep was informative. I will recommend and always return. Good job guys More

by SUPEULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Aug 27, 2015 -

Principle Toyota in Memphis responded

We are so happy to hear you had timely service and enjoyed your experience at our dealership. We always seek to be courteous and knowledgable. We hope you'll continue to choose Principle Toyota for your service needs and any future vehicle purchases. If any questions come up, please know we will be happy to help you!

...
141
...