Principle Toyota in Memphis

Excellent I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my s I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my service and makes sure I am totally more than satisfied with my visit. Super job, Thanks. More

They did a great job. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. More

Awesome I will say but this is the third car that I've purchased from Toyota first since they became principal the staff who are all new stuff we're awesome t I will say but this is the third car that I've purchased from Toyota first since they became principal the staff who are all new stuff we're awesome the whole time I was there very efficient and effective took care of me with great pleasure. I definitely will buy another car from them in the future Thank You Kayla ,Jeff and all of the others who helped me through this ordeal sorry I don't have the names with me. More

Excellent Service "Again" I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. Bob Frederick has been my Service Advisor the majority of the time and has delivered top-notch service each time. He always explain the services needed, makes future recommendations for repairs, and provides an estimated cost for repairs. As a customer I can appreciate that. Once again, I rate my service experience with Mr Frederick as A Plus! More

Oil Change I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decen I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decent time frame. After my oil change he made sure to go over the details etc . I made a follow up appointment with him to get new tires and a few other minor things. He is great at his job and is very customer focused :) great job Seth!! More

Quick service Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. More

Oil Change I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service would take and even finished a few minutes early. He reviewed recommended service with me and gave good explanations of what was needed. Additionally, I really appreciate Bob's attention. I was actually scheduled for service the day before and forgot about my appointment. Bob called me about 45 minutes after I was supposed to be there just to check on me and make sure I was okay. He quickly found me another appointment for the next day. Thanks so much Bob! I really appreciate you.... More

great experience very efficient, the team was professional in their approach and was able to complete the sevice of my vehicle in the time communicated to me. very efficient, the team was professional in their approach and was able to complete the sevice of my vehicle in the time communicated to me. More

Always a great experience! Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotat Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotation, so I ended up saving money. More

My experience was a very pleasant one I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the custo I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the customer options to make choices. More