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Principle Toyota in Memphis
Memphis, TN
1,913 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,913 reviews
August 19, 2015
Best Experience with Great Service! Principle Toyota have some of the best staff! Genaro Reyes, Chris Thompson and Richard Hadley had great personable attitudes, They are so patient and Principle Toyota have some of the best staff! Genaro Reyes, Chris Thompson and Richard Hadley had great personable attitudes, They are so patient and provided remarkable service; definitely well over and beyond my expectations. Since my purchase they have each called to say hi to check in on me and inquired about how things are going with my new vehicle. Great guys that care about me and I will ALWAYS recommend them and continue to do business with these gentlemen. I truly enjoyed taking with all of them and they made my family so comfortable while they were present. Because of them and my experience, I have shared my purchase story with so many!!! More
by davina.holmes
Verified CustomerEmployees Worked With
Richard Hadley, Chris Thompson
August 19, 2015
Great service! I like the promptness of service at Principle Toyota. That's the main reason I purchased my vehicle from them even though there's another Toyota Deal I like the promptness of service at Principle Toyota. That's the main reason I purchased my vehicle from them even though there's another Toyota Dealership closer to my home. More
by rattle
Employees Worked With
Seth Green
August 19, 2015
Service Callback Service could have been better if the service agent returned call from messages left so we could review the other things needing fixed on my vehicle. Service could have been better if the service agent returned call from messages left so we could review the other things needing fixed on my vehicle. Once i called several times to reach them, the initial work I took vehicle in for was completed and they had to pull the car to do some of the other requested work. There were two other items I needed repaired or pricing on that was mentioned on message; however, I forgot them once I was able to reach service agent. I also did not know there was a fee for rotation of tires during an oil change as I've received this service before as a combination. More
by NYATES58
Employees Worked With
Seth Green
August 18, 2015
GREAT SERVICE Received great service from Bob. Also great service from Principle Toyota. Thanks for all the great service from Principle Toyota. "THE BEST" as alway Received great service from Bob. Also great service from Principle Toyota. Thanks for all the great service from Principle Toyota. "THE BEST" as always! Thanks again! More
by MSTATES2
Employees Worked With
Bob Frederick
August 18, 2015
2015 RAV4 The sales Rep. was very courteous and knowledgeable about your vehicles, he took the time to show every detail about the vehicle. He is a very good sa The sales Rep. was very courteous and knowledgeable about your vehicles, he took the time to show every detail about the vehicle. He is a very good salesman!!!!! More
by dean3
Employees Worked With
Aaron Brock, Jason White
August 18, 2015
Nothing but the best They were incredibly helpful in my shopping experience .. Made sure I knew everything prior to leaving and were flexible in price. Finance was awesome They were incredibly helpful in my shopping experience .. Made sure I knew everything prior to leaving and were flexible in price. Finance was awesome as well gave me every detail and no question was a dumb one.. Thanks Peter and Rick More
by fisher.katlyn1992
Employees Worked With
Rick In, Peter Butler
August 18, 2015
Great Service Received great service. Love the idea that I can make an appointment, Was in out out quickly and the staff was very friendly. Will return and recomme Received great service. Love the idea that I can make an appointment, Was in out out quickly and the staff was very friendly. Will return and recommend More
by MARYLISABOWERS
Employees Worked With
Seth Green
August 18, 2015
Very, very pleasant experience The service manager, Seth was very helpful. I was in town for a funeral when my AC went out. He went out of his way to make sure Orr Toyota honored The service manager, Seth was very helpful. I was in town for a funeral when my AC went out. He went out of his way to make sure Orr Toyota honored my extended warranty, and had the work completed in a timely manner. Kudos!!! More
by ADELEGRILLI
Employees Worked With
Seth Green
August 17, 2015
Car Repair Had to take my car in for unexpected repairs. People were very polite and work was done as expected. Would recommend them for use again. Had to take my car in for unexpected repairs. People were very polite and work was done as expected. Would recommend them for use again. More
by BWOLFE01
Employees Worked With
Greg Tyler
August 17, 2015
great experience! I went in only considering getting this vehicle or one other truck in stock, when I drove this one I made my choice immediately. My sales rep and all I went in only considering getting this vehicle or one other truck in stock, when I drove this one I made my choice immediately. My sales rep and all the staff at the dealership were friendly and knowledgeable. A great buying experience! More
by mwakefield1960
Employees Worked With
Peter Butler
