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Principle Toyota in Memphis

Memphis, TN

4.8
1,918 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,918 reviews

August 18, 2015

Nothing but the best They were incredibly helpful in my shopping experience .. Made sure I knew everything prior to leaving and were flexible in price. Finance was awesome More

by fisher.katlyn1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick In, Peter Butler
Aug 24, 2015 -

Principle Toyota in Memphis responded

Kaitlyn, thank you for taking the time to tell us about your experience. We are pleased to know you had a great car shopping experience with the help of Peter and Rick. We are sure thankful to have them on our team because of their helpful and friendly service. We look forward to the opportunity to serve you again with all your vehicle needs. Please contact us if you have any questions and know we will be happy to help!

August 18, 2015

Great Service Received great service. Love the idea that I can make an appointment, Was in out out quickly and the staff was very friendly. Will return and recomme More

by MARYLISABOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 18, 2015 -

Principle Toyota in Memphis responded

Mary Lisa, thank you for taking the time to leave us a review. Most importantly, thank you for choosing and recommending Principle Toyota. We are happy to hear you received great service. Thank you for the feedback about scheduling appointments - we are continuously making efforts to improve our service and make it more efficient. Please let us know if there's anything we can help you with in the future.

August 18, 2015

Very, very pleasant experience The service manager, Seth was very helpful. I was in town for a funeral when my AC went out. He went out of his way to make sure Orr Toyota honored More

by ADELEGRILLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 24, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you choosing us for your service although our sympathy is with you for the circumstances that brought about your visit. It's great to know you had a very pleasant, timely experience. We hope you'll choose Principle Toyota for future vehicle service if you're in the Memphis area. Thank you for your review.

August 17, 2015

5000 mile maintenance My appointment was at 8 a.m. Greg met me with a smile and a good morning. Since this was my first time, he showed me where the lounge was. I got my More

by mvickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 18, 2015 -

Principle Toyota in Memphis responded

We love to hear from our happy customers! Thank you for choosing Principle Toyota and making the trip to Memphis for your maintenance. It is wonderful to know Greg was helpful and courteous during your service visit. We look forward to helping you again in the future. If you have any questions or concerns before your next appointment, feel free to contact us.

August 17, 2015

great experience! I went in only considering getting this vehicle or one other truck in stock, when I drove this one I made my choice immediately. My sales rep and all More

by mwakefield1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Butler
Aug 18, 2015 -

Principle Toyota in Memphis responded

Thank you so much for the review! We are so happy to hear you had a great experience and found the right vehicle for you! We look forward to helping you in the future with your service. If you have any questions about the new car, please feel free to contact us. Welcome to the Principle Toyota family!

August 17, 2015

Car Repair Had to take my car in for unexpected repairs. People were very polite and work was done as expected. Would recommend them for use again. More

by BWOLFE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 18, 2015 -

Principle Toyota in Memphis responded

We are appreciative of you leaving us a review and for choosing Principle Toyota for your repair. Our team is happy to know you had a good experience! We look forward to being able to serve you again. Feel free to contact us with any questions or concerns you may have.

August 17, 2015

15,000 maintenance service I called for my service and my car was attended to on a timely manner. I didn't have any issues while there the place was clean and plenty of refresh More

by JKARLISM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 18, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review. Our team is happy to know you received friendly and timely service as well as enjoyed your experience with Greg. We look forward to serving you again in the future. If you have any questions or vehicle needs, please feel free to contact us.

August 15, 2015

Great Job I give this visit a FIVE STAR. I am always satisfied with Greg Tyler. I was so glad when he returned to Toyota and I hope he stay. More

by louraataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 17, 2015 -

louraataylor responded

I would like to know how many days after you visit Toyota do you guys send out the surveys? I started with Toyota when they were on Mt. Moriah and with Bobby Tucker. And there have been several surveys that I have missed due to the fax that they had expired. I had purchased about FOUR Toyota Corolla's and I have never rated my sales person, and I have even missed some of my service surveys can we at least go back to when I purchased my 2011? I look forward to your reply Soon. I will be checking now daily. Thanks Loura Taylor

August 15, 2015

Excellent Car Buying Experience I came from Austin, TX to purchase a Lexus I saw advertised online at this delaership. It was a long journey from home but it was well worth it. There More

by Kennan04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lochner, Mary McDaniel
Aug 18, 2015 -

Principle Toyota in Memphis responded

Kennan, we cannot thank you enough for making the trip to Memphis to work with us. We are so happy to know you had an excellent car buying experience and made it home safely to Austin. We hope you enjoy that new Lexus for many years and when it comes time for a new vehicle, you will choose to visit us again. If there's anything we can help you with, please feel free to contact us. Thank you for being part of the Principle Toyota family!

August 14, 2015

confirms confidence in vehicle relaibility & cstmr service outstanding in & out... Greg personally made it all happen! could become a life-long customer....looking now at RAV 4 to test drive in near future. More

by blackbird2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the great review! We love to hear from our happy customers. Our team is pleased to know you found the service to be outstanding and reliable. We hope to continuously keep these high standards and earn your loyalty as a life long customer. Please contact us or swing by the dealership whenever you're ready for the test drive! Thank you for choosing Principle Toyota.

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