Principle Toyota in Memphis

Oil change Great service from Bob but was a long wait time of almost 3 hrs for an oil change and a quick wash. Still glad it was as a compliment car wash Great service from Bob but was a long wait time of almost 3 hrs for an oil change and a quick wash. Still glad it was as a compliment car wash More

Outstanding professional service David Sees is the associate I will request at all times. He is the one I have had complete trust issues with in regards to my car services. Top of th David Sees is the associate I will request at all times. He is the one I have had complete trust issues with in regards to my car services. Top of the line professionalism, complete customer service, full explanation of services and charges. Pleasant, efficient and knowledgeable. More

15K miles service Very professional staff, from phone appointment to turn around. Seth was very kind even helping me with some instructions to install some Toyota orig Very professional staff, from phone appointment to turn around. Seth was very kind even helping me with some instructions to install some Toyota original parts that I purchase and did not have complete procedures More

Repairs I made an appointment for a repair and the service department did a great job. The service writer did a great job, ordered the part that I needed and I made an appointment for a repair and the service department did a great job. The service writer did a great job, ordered the part that I needed and the work was done when he said it would be. More

Great people and service when in good mood Very helpful associates and great service! Slow most of the time though and delivery times and estimations are usually off by 30min- 1 hour .. Please Very helpful associates and great service! Slow most of the time though and delivery times and estimations are usually off by 30min- 1 hour .. Please work on that More

2007 FJ Greg was great helped me on repairs and discounts with coupons. Service department is very clean and I like that you don't have to make an appointment Greg was great helped me on repairs and discounts with coupons. Service department is very clean and I like that you don't have to make an appointment if you get it in early and leave it. More

I love my Prius David, the service representative, was extremely responsive. He has great communication skills. These days that's fairly hard to find. The cost of David, the service representative, was extremely responsive. He has great communication skills. These days that's fairly hard to find. The cost of replacing my 12 volt battery was very affordable, the best we could find. I always feel better with my Prius in the hands of Toyota. I will definitely be in touch with them when I need to replace my big battery. More

My service experience 8/2015 The service dept told me that a bulb was out on my driver side mirror. I was having several other things fixed and thought it should be fixed too. W The service dept told me that a bulb was out on my driver side mirror. I was having several other things fixed and thought it should be fixed too. When I picked up my car, I was adjusting the mirror and it would not work. Had to wait another 30 minutes to have it fixed. Annoying. I did appreciate the car ride to the dealership to pick up my car. More

As a customer I'm happy with service provided. B Car was ready when promised. Service person, Lisa Li, gave good explanation about future service needed at next oil change. Lisa was very friendly, Car was ready when promised. Service person, Lisa Li, gave good explanation about future service needed at next oil change. Lisa was very friendly, yet professional. More

The perfect experience! I took my Chevy truck to toyota to have an alignment done because I heard they were the best, and I couldn't be happier! Josh was the tech who did the I took my Chevy truck to toyota to have an alignment done because I heard they were the best, and I couldn't be happier! Josh was the tech who did the work and I think my truck drives straighter now then it did new! More