Principle Toyota in Memphis

Service Lisa Li was very professional and cheerful. The service was performed in the time she estimated. I would recommend this dealership to anyone. Thank Lisa Li was very professional and cheerful. The service was performed in the time she estimated. I would recommend this dealership to anyone. Thank you. More

Lisa provided great customer service and timely results. Lisa met me at my scheduled time, provided prompt service and updated me on the condition of my vehicle. Lisa was very professional and provided excel Lisa met me at my scheduled time, provided prompt service and updated me on the condition of my vehicle. Lisa was very professional and provided excellent customer service with a smile. More

great service As usual David Sees took excellant care of me. Always goes above and beyond to help me. Makes me feel special. Nice when your a old lady. As usual David Sees took excellant care of me. Always goes above and beyond to help me. Makes me feel special. Nice when your a old lady. More

Oil Change My experience was good. Mr. Sees informed me my wait would be a while. It was a Saturday morning and a number of customers was there already. The two My experience was good. Mr. Sees informed me my wait would be a while. It was a Saturday morning and a number of customers was there already. The two hours wait was expected and I was okay with it. More

Courteous, promt and professional Always pleased with the service department at Principal Toyota. I appreciate the communication with David in service. Keeps be informed of progress Always pleased with the service department at Principal Toyota. I appreciate the communication with David in service. Keeps be informed of progress or any changes involved with my service. The shuttle service is certainly appreciated too. More

Great Service I had a very good experience with the service department. The gentleman that help me was very nice and concern. He was very attentive. He made me feel I had a very good experience with the service department. The gentleman that help me was very nice and concern. He was very attentive. He made me feel like I was his only customer. More

A "Valued Customer"! As usual, David Sees, called me right back and left a message as to time I could have the oil changed in my 2001 Camry using the coupon for the serv As usual, David Sees, called me right back and left a message as to time I could have the oil changed in my 2001 Camry using the coupon for the service that helps a 87 year old to maintain the car. David has been doing this for me through change of location and now change of name of the dealership. The service is always prompt - I just stay and wait on my car to be serviced, enjoying the friendliness in the waiting room and drinking coffee and eating popcorn provided. David lists the additional services that I need as to which is most important and I have these services done as I have the money to do so. I thank him for making an 87 year old feel like a "valued customer" although I can't always have the service I would like right then. More

My experience. Bob Frederick began taking care of our Camrys in 1992. I trust him completely. The service is always very efficient, clean, polite and friendly. Thank Bob Frederick began taking care of our Camrys in 1992. I trust him completely. The service is always very efficient, clean, polite and friendly. Thank you. More

Good Ole Fashion Customer Service Mr. Green was/is a polite person. He was honest and very informative. The process was pleasant, and quick. I enjoyed, Mr. Green's funny sense of humor Mr. Green was/is a polite person. He was honest and very informative. The process was pleasant, and quick. I enjoyed, Mr. Green's funny sense of humor. More

I had a great experience. Great staff! I have a 2008 Toyota FJ Cruiser. My back door would not lock. Seth Green explained what was happening with the lock. He explained that the part needed I have a 2008 Toyota FJ Cruiser. My back door would not lock. Seth Green explained what was happening with the lock. He explained that the part needed to be ordered. For a temporary resolution the mechanic locked the door - meaning that I would not be able to open the door. That was fine because I would rather have it locked than open. The part was ordered on Monday. Thursday the new lock was placed and my door lock is working again. I can lock manually or with the key remote. This happened just in time for my church health fair. I can now open and closed my door as needed. Great job!!! Thank you Seth and his team members!!!!!!?? More