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Principle Toyota in Memphis

Memphis, TN

4.8
1,906 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,906 reviews

August 06, 2015

I went in for a 10,000 mile maintence service. It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service c More

by riverscarolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review, Carolyn. We are pleased to hear you were satisfied with your service experience. Our team looks forward to serving you again on your next visit!

August 06, 2015

Better late than never... I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my More

by Don Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear about your great experience, Don. Our team and Lisa Li are very appreciative of your business and the opportunity to help with your Avalon's service. We look forward to seeing you on your next maintenance appointment, but please let us know if you have any questions or concerns in the meanwhile.

August 06, 2015

Review from Babu Thomas I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to a More

by BABU_THOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sees
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive review, Babu. Our team is so appreciative to have your business and be able to provide you with quality service. We are happy to be able to help resolve the AC issue in your Sienna. We look forward to serving you again soon. If you ever have questions or concerns, please do not hesitate to contact us.

August 05, 2015

Awesome Lisa Li rocks. No one works harder or keeps you more informed as to what is happening with the vehicle. She needs a raise immediately. More

by ORION1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review. We are so happy to know you had an awesome experience with Lisa Li. We are glad to have her on our team and to have you as a customer! Please let us know if you ever have questions about your vehicle service needs and we'll be happy to help.

August 05, 2015

Fast friendly service Travel to Memphis often and I like to get my vehicle serviced on the road. I appreciate a fast and friendly dealership I can rely on when I am on the More

by TUGMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler, Seth Green
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We appreciate you choosing Principle Toyota for your service while in Memphis. It is wonderful to hear you have experienced fast and friendly service. We hope you'll continue to choose Principle Toyota for your service needs or future vehicle purchases.

August 05, 2015

Best Toyota Dealership! I had the best experience buying my new truck here at Principle Toyota! I have purchased more than 8 new vehicles over the past 30 years and this was More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Brock, Peter Butler, Seth Green, Chris Thompson, Steve Ethridge
Aug 10, 2015 -

Principle Toyota in Memphis responded

Jerry, thank you so much for the review and the recommendation. We are very thankful we had the opportunity to serve you and help you find the perfect truck to fit your needs! It is great to know that Steve, Chris and Aaron were honest and professional. We hope you'll continue to be satisfied in your service experiences with Seth. If you ever have any questions or concerns, our team will be more than happy to help. Welcome to the Principle Toyota family!

August 05, 2015

Courtesy and Promptness I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the se More

by Toyota-Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to provide us with feedback. Our team is so pleased to know your service was courteous and prompt. We look forward to serving you again in the future.

August 05, 2015

Service for Abs sensor The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for More

by piperton
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We are happy to know you had excellent service. We hope you'll choose Principle Toyota for all your future service needs or vehicle purchases.

August 05, 2015

Went to have my 2015 Highlander serviced Principle Toyota did a wonderful job!!!!!!!!!!!!!!! Seth was professional, nice, and he explained everything that would be done on my vehicle. I ABSOL More

by lorenzo_boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank for the review Lorenzo. We are happy to hear you had a wonderful experience getting your 2015 Highlander serviced. We hope you'll continue to choose us for your service needs and future vehicle purchases. We're so glad to have you in the Principle Toyota family.

August 04, 2015

Excellent service Service was courteous and efficient. Greg was attentive to the job and let me know ASAP when it was completed. Facility is clean and comfortable. I wo More

by ROSSCOLLINSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 05, 2015 -

Principle Toyota in Memphis responded

Thank you for the review Ross. We are so glad to have you as a customer and to know you experienced courteous and prompt service. Thank you for choosing Principle Toyota. We hope to see you again soon!

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