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Principle Toyota in Memphis

Memphis, TN

4.7
1,909 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,909 reviews

August 07, 2015

Oil change Got an appointment the day I called. Both the scheduling lady and service manager were attentive, polite and very helpful. The assistant manager broug More

by cremerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to let us know about your experience. We are pleased to hear our team with attentive, prompt and helpful. We hope you will continue to be satisfied with our service. We look forward to your next visit. Please let us know if you have any questions or concerns we can help you with.

August 06, 2015

Review from Babu Thomas I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to a More

by BABU_THOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sees
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive review, Babu. Our team is so appreciative to have your business and be able to provide you with quality service. We are happy to be able to help resolve the AC issue in your Sienna. We look forward to serving you again soon. If you ever have questions or concerns, please do not hesitate to contact us.

August 06, 2015

Good experience I had a 9;30 appointment with David. My can was taken as soon as I arrived. I had my car in for a tune up and to have my tires checked. It only took More

by NELL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sees
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for providing us with feedback. We always strive to provide prompt and quality service and it is great to know you received just that. Please let us know if you have any questions or vehicle needs in the future, we'll be happy to help.

August 06, 2015

THE BEST!!!!! This was the best experience I have ever had buying a car. The staff was great. Please go and let them help with your car buying needs. They are the b More

by toyazakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear you had a great car buying experience with our team. We hope you enjoy your new car and will come see us for any future service appointments or vehicle purchases. If you have any questions or concerns, let us know!

August 06, 2015

I went in for a 10,000 mile maintence service. It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service c More

by riverscarolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review, Carolyn. We are pleased to hear you were satisfied with your service experience. Our team looks forward to serving you again on your next visit!

August 06, 2015

Better late than never... I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my More

by Don Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear about your great experience, Don. Our team and Lisa Li are very appreciative of your business and the opportunity to help with your Avalon's service. We look forward to seeing you on your next maintenance appointment, but please let us know if you have any questions or concerns in the meanwhile.

August 05, 2015

Best Toyota Dealership! I had the best experience buying my new truck here at Principle Toyota! I have purchased more than 8 new vehicles over the past 30 years and this was More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Brock, Peter Butler, Seth Green, Chris Thompson, Steve Ethridge
Aug 10, 2015 -

Principle Toyota in Memphis responded

Jerry, thank you so much for the review and the recommendation. We are very thankful we had the opportunity to serve you and help you find the perfect truck to fit your needs! It is great to know that Steve, Chris and Aaron were honest and professional. We hope you'll continue to be satisfied in your service experiences with Seth. If you ever have any questions or concerns, our team will be more than happy to help. Welcome to the Principle Toyota family!

August 05, 2015

Courtesy and Promptness I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the se More

by Toyota-Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to provide us with feedback. Our team is so pleased to know your service was courteous and prompt. We look forward to serving you again in the future.

August 05, 2015

Service for Abs sensor The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for More

by piperton
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We are happy to know you had excellent service. We hope you'll choose Principle Toyota for all your future service needs or vehicle purchases.

August 05, 2015

Went to have my 2015 Highlander serviced Principle Toyota did a wonderful job!!!!!!!!!!!!!!! Seth was professional, nice, and he explained everything that would be done on my vehicle. I ABSOL More

by lorenzo_boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 10, 2015 -

Principle Toyota in Memphis responded

Thank for the review Lorenzo. We are happy to hear you had a wonderful experience getting your 2015 Highlander serviced. We hope you'll continue to choose us for your service needs and future vehicle purchases. We're so glad to have you in the Principle Toyota family.

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