Principle Toyota in Memphis

Awesome I will say but this is the third car that I've purchased from Toyota first since they became principal the staff who are all new stuff we're awesome t I will say but this is the third car that I've purchased from Toyota first since they became principal the staff who are all new stuff we're awesome the whole time I was there very efficient and effective took care of me with great pleasure. I definitely will buy another car from them in the future Thank You Kayla ,Jeff and all of the others who helped me through this ordeal sorry I don't have the names with me. More

Excellent Service "Again" I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. Bob Frederick has been my Service Advisor the majority of the time and has delivered top-notch service each time. He always explain the services needed, makes future recommendations for repairs, and provides an estimated cost for repairs. As a customer I can appreciate that. Once again, I rate my service experience with Mr Frederick as A Plus! More

Quick service Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. More

They did a great job. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. More

Excellent I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my s I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my service and makes sure I am totally more than satisfied with my visit. Super job, Thanks. More

Oil Change I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decen I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decent time frame. After my oil change he made sure to go over the details etc . I made a follow up appointment with him to get new tires and a few other minor things. He is great at his job and is very customer focused :) great job Seth!! More

My experience was a very pleasant one I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the custo I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the customer options to make choices. More

Oil Change I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service would take and even finished a few minutes early. He reviewed recommended service with me and gave good explanations of what was needed. Additionally, I really appreciate Bob's attention. I was actually scheduled for service the day before and forgot about my appointment. Bob called me about 45 minutes after I was supposed to be there just to check on me and make sure I was okay. He quickly found me another appointment for the next day. Thanks so much Bob! I really appreciate you.... More

Outstanding I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my frien I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my friends and family. More

Great dealership. Love my new Avalon! David Handley is the best. We are a repeat customer and will be back on our next purchase. Love my new Avalon. The service department is also great fo David Handley is the best. We are a repeat customer and will be back on our next purchase. Love my new Avalon. The service department is also great for routine maintenance that we require. More