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Principle Toyota in Memphis
Memphis, TN
1,913 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,913 reviews
September 02, 2014
Such a relief We had to buy a minivan because we are expecting our third child and have to have more space to accommodate all our kids! I was stressed about what to We had to buy a minivan because we are expecting our third child and have to have more space to accommodate all our kids! I was stressed about what to buy and how much we'd have to spend. Performance Toyota was our first stop (since we were also going to be trading in my old Toyota Camry), and I am so thankful we started there. Laura Gibson put a lot of work into finding the best van for us, and I think we got a great deal. First of all, it is hard to top the Sienna for ease, comfort, and roominess. But also, we looked at a few older models from a used car dealer, and the price difference between their vans and a new one from Performance was negligible. We are really happy with our Sienna. Thank you, Laura! More
by csharpe731
Employees Worked With
Laura Gibson
May 07, 2014
Fantastic I had a wonderful experience at this dealership. I've dealt with many and know the difference between an exceptional one and a bad one. Toyota Perform I had a wonderful experience at this dealership. I've dealt with many and know the difference between an exceptional one and a bad one. Toyota Performance is hands down, the best car-buying experience I've ever had! I will definitely be back. I'd recommend it to all of my family and friends. More
by lillianrenee17
Employees Worked With
Nicole Robens
April 12, 2014
I can't believe I'm recommending a car dealer Being honest, I don't trust car dealers. I've worked in broadcasting for a number of years and met more than my fair share of less than reputable peo Being honest, I don't trust car dealers. I've worked in broadcasting for a number of years and met more than my fair share of less than reputable people in the car sales industry. So the fact I'm writing a review praising a car dealership so highly even surprises me. I went to the dealership because I had found a used car online that I wanted to purchase. When I arrived, the person I had dealt with online told me they had sold the Prius the night prior but their online records hadn't been updated. She apologized profusely and then when I was preparing to leave told me that I needed to see something before I left. They had just lowered prices on a NEW 2013 Prius to the point it was actually less than the used car I had planned to purchase. I have bad credit from a previous incident in my life and yet they were able to find me an incredible interest rate for a loan to get the car. I never believed I would have a new car. I never believed I could afford one. I also never believed I'd meet a car salesperson like Shandra who went above and beyond to help me out. I would recommend them to anyone. More
by jasonwert
Employees Worked With
Shandra Benson, Buddy
April 02, 2014
I would have given all Greats/5s, because working with Jerry Melton the sales person was awesome. But the finance guy was a total jerk, not friendly at all, not at all willing to answer the one question Jerry Melton the sales person was awesome. But the finance guy was a total jerk, not friendly at all, not at all willing to answer the one question I had. It will be difficult for me to recommend Performance Toyota because I know everyone has to go through the finance department, even if you don't finance and I would not wish that on anyone! More
by xxxx1234
Employees Worked With
Jerry Melton
March 24, 2014
Sam made my car buying experience absolutely easy. I found him to be trustworthy and friendly. He did not push me to buy a car that I didn't want and I felt like he understood my needs and budget. I w found him to be trustworthy and friendly. He did not push me to buy a car that I didn't want and I felt like he understood my needs and budget. I would definitely recommend Sam to friends and family or would buy another car from him in the future.I have driven so many SUVs during this car buying process and love my new Toyota Highlander! More
by ftcreative
March 20, 2014
My husband and I went to Performance Toyota 30 minutes prior to them opening to look at a car before going to buy a a different car (same model) at another dealership. The other dealership had a car that prior to them opening to look at a car before going to buy a a different car (same model) at another dealership. The other dealership had a car that was one year newer, but with 30,000 more miles; the prices for both cars were the same - yes, despite being 30,000 miles lower at Performance Toyota. We obviously ended up buying the car from Jimmy Rooker. He was very helpful and even filled our gas tank up before we left! I would highly recommend this dealership and Jimmy as your salesperson. The process took a couple of hours, but we were able to negotiate our trade-in and left happily with our new (to us) Toyota! More
by lirpalad
Employees Worked With
Jimmy Rooker
February 27, 2014
The dealership was very much a positive experience. Sam helped me decide which model car to purchase and then searched for a car that fit what we wanted. I believe I paid a fair price for the vehicle and helped me decide which model car to purchase and then searched for a car that fit what we wanted. I believe I paid a fair price for the vehicle and got a good price for my trade-in. I would recommend this dealership...I have already recommended this dealership and this salesman to my friends. More
by sooneratkins
February 16, 2014
I have had work done here in the past and to date I have no problems with the service or the job preformed. Everyone was polite and respectful. Great service and work. no problems with the service or the job preformed. Everyone was polite and respectful. Great service and work. More
by grogersmem
Employees Worked With
Shay Montgomery
February 14, 2014
David Sees has serviced my vehicles for many years and he is an exceptional service manager. He is honest and extremely knowledgeable and I definitely trust his recommendations. He is the reason I service is an exceptional service manager. He is honest and extremely knowledgeable and I definitely trust his recommendations. He is the reason I service my vehicles at Performance Toyota. I highly recommend him!! More
by ptasue
Employees Worked With
David Sees
February 13, 2014
This is my second lease and my 4th vehicle purchase and I have worked with Sam on the last two vehicles. He works hard to keep me a happy customer and coming back to Performance Toyota. Sam gets me in and ou have worked with Sam on the last two vehicles. He works hard to keep me a happy customer and coming back to Performance Toyota. Sam gets me in and out and the buying process does not take all day. Thanks Sam for a job well done. More
by donnako
