Principle Toyota in Memphis

I've been taking my Toyota to this dealorship since we moved to this area about 2 years ago. Over the years usually I hate everything about getting my car serviced. At this dealorship I like the way I we moved to this area about 2 years ago. Over the years usually I hate everything about getting my car serviced. At this dealorship I like the way I drive the car in the garage and then go In and talk to the service person at an appointment. Before I moved I was able to make appointments on line but here this dealorship didn't have that ability so I stop in to make an appointment. This has actually been a good thing because I see David and if I have a question can ask him I can at that time. Although he is busy he is patient and takes the time to answer my questions and explains things to me. He also willingly looks up the information on my car to be sure to tell me what needs to be done. Because of mileage some of my maintenance items are out of sync. I have never had him sell me something I didn't need. The tires were due to be rotated and he suggested my husband could rotate the tires. He had talked to my husband at a previous visit. I'm very happy with this dealorship. More

I'm now driving my 5th Camry and first met David Sees many years ago. Since then he has always been my service advisor and he keeps me coming back to Performance for an outstanding service experience. Th many years ago. Since then he has always been my service advisor and he keeps me coming back to Performance for an outstanding service experience. There is no one more professional than David Sees and he is knowledgeable in all aspects of Toyota service. Not only is David friendly and courteous but he is completely trustworthy. You almost have to experience dealing with David in order to understand just how great a service advisor he is. I can only hope David will continue to be at Performance for many years to come and I commend him to Toyota and to Performance as outstanding in his field. I once had a problem while on the road in Middle Tennessee and, having David's card in my wallet, called him and he helped me get it resolved. Anything I could say about David would be highly favorable. More

Performance Toyota has always greeted me with excellent customer service and Mr. Bob Frederick was just great. I always choose to sit and wait for my car and I never have to wait long for the service to be customer service and Mr. Bob Frederick was just great. I always choose to sit and wait for my car and I never have to wait long for the service to be completed - even if there are many people in front of me. My car has given me little trouble and I do believe it is because of the care and attention your service department give to each individual. Thanks Mr. Bob and thanks Performance Toyota! More

I have been coming to Bob with my Toyotas for years and he has always been very friendly and helpful. Toyotas are a great car anyway but I feel even more safe in my vehicle with Bob making sure that all my he has always been very friendly and helpful. Toyotas are a great car anyway but I feel even more safe in my vehicle with Bob making sure that all my servicing needs are taken care of. More

I arrived from out of state without appointment and with an "airbag" icon error light showing. Greg explained the pricing for the diagnostic test and possible repairs. Because the part had to be ordered, an "airbag" icon error light showing. Greg explained the pricing for the diagnostic test and possible repairs. Because the part had to be ordered, I was given a rental car. The part arrived promptly the next morning, and the repair quickly done. I feel that Greg and the dealership did all possible to facilitate my overnight stay with a courteous and friendly solution. I plan to share my experience with my local Toyota dealer! More

David Sees provides great service. He keeps me informed and does the repairs needed, not extra add ons. He is the reason I have my Toyotas serviced at Performance. and does the repairs needed, not extra add ons. He is the reason I have my Toyotas serviced at Performance. More

David Sees is by far the best service advisor I have ever dealt with. I would recommend their service department over any one in this area and they are light years ahead of the competition. dealt with. I would recommend their service department over any one in this area and they are light years ahead of the competition. More

I had a very strange problem with my Toyota Corolla - every time I turned on the ignition the car made a weird noise that would continue as long as the car was running. I took my car to Performance Toyot every time I turned on the ignition the car made a weird noise that would continue as long as the car was running. I took my car to Performance Toyota and even though it took them some time to figure out the issue, they did a great job fixing the problem. I am really happy with their work and would highly recommend their service. More

I took my truck in to have a professional look at it and fix the problem I was sold a service that could have waited a little longer. I still have the same problem which I took my truck in to have fixed. fix the problem I was sold a service that could have waited a little longer. I still have the same problem which I took my truck in to have fixed. I don't think that they can be trusted More

I have known David Sees for more years than he has worked at Performance. When in need of auto repair, I sought him out then and still do today. I do so because of his knowledge, integrity and attention to t at Performance. When in need of auto repair, I sought him out then and still do today. I do so because of his knowledge, integrity and attention to the needs of his customers. He is fair and thorough and gives satisfaction on every visit. I recommend him highly to others looking for great service and customer satisfaction. More