
Principle Toyota in Memphis
Memphis, TN
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Performance Toyota has always greeted me with excellent customer service and Mr. Bob Frederick was just great. I always choose to sit and wait for my car and I never have to wait long for the service to be customer service and Mr. Bob Frederick was just great. I always choose to sit and wait for my car and I never have to wait long for the service to be completed - even if there are many people in front of me. My car has given me little trouble and I do believe it is because of the care and attention your service department give to each individual. Thanks Mr. Bob and thanks Performance Toyota! More
I have been coming to Bob with my Toyotas for years and he has always been very friendly and helpful. Toyotas are a great car anyway but I feel even more safe in my vehicle with Bob making sure that all my he has always been very friendly and helpful. Toyotas are a great car anyway but I feel even more safe in my vehicle with Bob making sure that all my servicing needs are taken care of. More
I arrived from out of state without appointment and with an "airbag" icon error light showing. Greg explained the pricing for the diagnostic test and possible repairs. Because the part had to be ordered, an "airbag" icon error light showing. Greg explained the pricing for the diagnostic test and possible repairs. Because the part had to be ordered, I was given a rental car. The part arrived promptly the next morning, and the repair quickly done. I feel that Greg and the dealership did all possible to facilitate my overnight stay with a courteous and friendly solution. I plan to share my experience with my local Toyota dealer! More
David Sees provides great service. He keeps me informed and does the repairs needed, not extra add ons. He is the reason I have my Toyotas serviced at Performance. and does the repairs needed, not extra add ons. He is the reason I have my Toyotas serviced at Performance. More
David Sees is by far the best service advisor I have ever dealt with. I would recommend their service department over any one in this area and they are light years ahead of the competition. dealt with. I would recommend their service department over any one in this area and they are light years ahead of the competition. More
I have known David Sees for more years than he has worked at Performance. When in need of auto repair, I sought him out then and still do today. I do so because of his knowledge, integrity and attention to t at Performance. When in need of auto repair, I sought him out then and still do today. I do so because of his knowledge, integrity and attention to the needs of his customers. He is fair and thorough and gives satisfaction on every visit. I recommend him highly to others looking for great service and customer satisfaction. More
I took my truck in to have a professional look at it and fix the problem I was sold a service that could have waited a little longer. I still have the same problem which I took my truck in to have fixed. fix the problem I was sold a service that could have waited a little longer. I still have the same problem which I took my truck in to have fixed. I don't think that they can be trusted More
I had a very strange problem with my Toyota Corolla - every time I turned on the ignition the car made a weird noise that would continue as long as the car was running. I took my car to Performance Toyot every time I turned on the ignition the car made a weird noise that would continue as long as the car was running. I took my car to Performance Toyota and even though it took them some time to figure out the issue, they did a great job fixing the problem. I am really happy with their work and would highly recommend their service. More
Courteous service....excellent turn-around time....great work on the car....I always feel like I'm getting the best service possible! I'm always happy to come to Performance Toyota and would recommend here work on the car....I always feel like I'm getting the best service possible! I'm always happy to come to Performance Toyota and would recommend here to anyone who needed Toyota service. More
I had another outstanding service visit at Performance Toyota thanks to Bob Frederick. I had a normal oil change and tire rotation but also was there for a recall on the programming of the air pump. Th Toyota thanks to Bob Frederick. I had a normal oil change and tire rotation but also was there for a recall on the programming of the air pump. There were some issues with the programming but Bob did a great job in keeping me abreast of what was going on and expediting the process. Bob is a true professional and any dealership should be proud to have him as an employee. More