Principle Toyota in Memphis

Great service from service manager, Mr. Joshua and Mr. Marty, they took care of me and my car needs!!! Joshua and Mr. Marty, they took care of me and my car needs!!! More

I am always very pleased with the Service Department. I called and made my appointment for service with Rodger Parker (Assistant Service Manager) who has always been wonderful. I explained my concerns an I called and made my appointment for service with Rodger Parker (Assistant Service Manager) who has always been wonderful. I explained my concerns and he assured me they would get to a resolution. When I arrived he met me with everything ready to go. Seth drove my car with me so that he could recreate my problem I was experiencing and he was able to hear it. He explained exactly what was happening to my Highlander in an easy to understand manner. He and Rodger were both great. I will not be taking my car to any other dealership. More

Zeenan Pathan was a huge help in buying our new vehicle! Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles Zeenan worked very hard to help us find the perfect vehicle. He listened to what we wanted and searched for it. Zeenan kept us informed of vehicles arriving on the lot, sent us photos and videos of them, and patiently answered my obscure questions. Zeenan is also professional and very friendly. He really went the extra mile for us! More

I have been a customer for over 25 years and it is because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. because of the customer service. Respect, empathy and knowledge are the key factors that keep me coming back. More

I have been a customer for 13 years and have always received excellent, prompt service response. received excellent, prompt service response. More

Great service and receptive employees at all levels! Highly recommend the Principle Toyota service department. Highly recommend the Principle Toyota service department. More

Quick courteous service no long wait time. Shelton Maben has a great personality and very informative. Shelton Maben has a great personality and very informative. More

Took my vehicle for a service issue that turned out to be catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car a catastrophic. Principle reached out, presented options, and quickly arranged for me to test drive other vehicles. Within a weekend I had a new car and a great experience with service, sales, and finance. More

Nice and clean facility with sales representatives eager to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma to assist. Mr. Sandeep Soni, with the magical scarf was our rep. Professional friendly with a sense of humor. If ever I needed a fourth Toyota Tacoma, I will call or go by Principle Toyota. More

I highly recommend asking for Ciara Hernandez our Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed Assistant Service Manager at Principle Toyota in Memphis. She's very courteous knowledgeable and professional. She promptly had our vehicle assessed and fixed and kept us informed the entire time. She's definitely the reason we will be going back! Great job Principle Toyota in having a valued team member! Thank you so much Ciara! You're definitely appreciated! More