Principle Toyota in Memphis

A good service center with regard to the work. However, the waiting area is like a bus station - cramped seating, cracked and torn upholstery - not a comfortable place to wait for 3 hours. the waiting area is like a bus station - cramped seating, cracked and torn upholstery - not a comfortable place to wait for 3 hours. More

Came in for the 45,000 mile car servicing. ad no problems at check in. was told that the air filter needs replacing. This was done in a timely manner. problems at check in. was told that the air filter needs replacing. This was done in a timely manner. More

From start to finish, my husband's and my experience was pleasurable. Mr. Kelley approached us when got out of our car. We discussed what we were looking for and started the process then. We are repeat cust pleasurable. Mr. Kelley approached us when got out of our car. We discussed what we were looking for and started the process then. We are repeat customers, having traded in 2010 Corolla S. More

I needed another car to drive to and from work which is a long distance. I have a truck,but is was not economical. I spoke with Mary Beth and she really listened to what I needed. She asked me questions no o long distance. I have a truck,but is was not economical. I spoke with Mary Beth and she really listened to what I needed. She asked me questions no other sales person has ever asked me. She explained it was to ensure she & I picked the right car for my needs. I know she truly wanted to find me the best car & price for what I needed. We found the perfect car & because I already drove my truck there, she offered to deliver my car to my home on HER DAY OFF! I know an aquaintance whose family member sells cars-I was told they dont make a much money on the new cars, but she was so professional, honest and caring, one would never know that. She is fantastic at what she does. More

I lost my Subaru to an accident. My husband and I aren't sure what we're going to be doing after retirement in a couple of years, so we determined we wanted a late model used car with low mileage and good r sure what we're going to be doing after retirement in a couple of years, so we determined we wanted a late model used car with low mileage and good resale value. With this in mind, we went to USAA's Auto Circle and came across the perfect candidate, a 2012 Corolla at Performance Toyota. Enter Brittany Dawson, a bright young star in any field. Brittany is personable, knowledgeable, a great listener with an intuitive sense, eager to please, committed to a positive sale without nay-saying other makes and models. After visitng many other dealerships, we found her very professional and competent. Kudos to Brittany and to Performance Toyota for making us happy customers. More

David Sees treated us with a wonderful personal touch and met all of our expectations and then some. He took care of us in all realms needed. met all of our expectations and then some. He took care of us in all realms needed. More

Buying a car is an important, though for many intimidating, process. Performance Toyota makes it easy. However, the real long-term relationship is SERVICE, and in this Performance Toyota shines intimidating, process. Performance Toyota makes it easy. However, the real long-term relationship is SERVICE, and in this Performance Toyota shines! Bob and the whole crew always make me feel "at home" and truly care about my 2 vehicles. The advice I get is good, and they really are partners in maintaining my vehicles. They do the work right....bottom line! It's a pleasure to work with people like Bob! More

I was very pleased with the service and your employee Jimmy Rooker. He did an amazing job selling me my dream car, he also took time to listen to what I was saying and what I wanted in a car. He keep con Jimmy Rooker. He did an amazing job selling me my dream car, he also took time to listen to what I was saying and what I wanted in a car. He keep converation going while we waiting on paper work to be finished offered coffee and hot chocolate if we wanted. I was very pleased with the car and service of your company and employee Mr.Jimmy Rooker. I will pass it along to my friends and family so they will purchase a car or truck from you all, and will continue to purchase from you all myself for future cars and trucks to come. Thank you for your time and great business. Thank You, Emily Allen More

Took car in to get sunglasses holder replaced and staff couldn't have been more helpful! Performance Toyota is awesome. Anyone would be crazy not to use these guys. They really know how to take care of the couldn't have been more helpful! Performance Toyota is awesome. Anyone would be crazy not to use these guys. They really know how to take care of theri customers. My only wish as I've stated before is that I could change my prior review. How about it Dealer Rater can I change prior review? Please let me know. They even washed my car!!! More

I will always support the Toyota family. They treat me as part of the family. Bob always try and find the best deal for my car and Thank you Thank you Thank you. I am very pleased with my service. as part of the family. Bob always try and find the best deal for my car and Thank you Thank you Thank you. I am very pleased with my service. More