
Principle Toyota in Memphis
Memphis, TN
Filter Reviews by Keyword
By Type
Showing 1,914 reviews
I went there for my first maintenance after I leased a new Camry SE 2012 and they did not wash my car as they said after they finished that i should have informed them from the beginning, and they did no new Camry SE 2012 and they did not wash my car as they said after they finished that i should have informed them from the beginning, and they did not fill my windshield wiper with the correct fluid, only water, moreover the tire pressure was not even, although the sale manager is a great guy his name is tony, but the car service was poor for my first experience. More
Mary Beth and Jack made the whole experience easy and pleasant. I had just gotten out of the Hospital with open heart surgery, so i did most with Mary Beth. When i cam in with my daughter and Grandson, pleasant. I had just gotten out of the Hospital with open heart surgery, so i did most with Mary Beth. When i cam in with my daughter and Grandson, everyone was made to fill at home. I would highly recommend Jack, Mary Beth and the Team at Performance. They also Delivered my Wife Christmas Present with a big Bow. Bill Fransioli Rossville, tn More
The service I received from Greg Tyler was prompt and courteous. The cashier was very courteous and timely in processing my payment. I had a very good experience at Toyota, as I have had in the past. courteous. The cashier was very courteous and timely in processing my payment. I had a very good experience at Toyota, as I have had in the past. The only concern would be the waiting room's temperature and the sun shining in on you without any blinds/shades to block it. More
I needed an oil and filter change and a tire rotation on my 2009 Venza. The work was done promptly while I waited and I am very satisfied. The only downside I experienced does not concern any of the D my 2009 Venza. The work was done promptly while I waited and I am very satisfied. The only downside I experienced does not concern any of the Dealer's personnel, but the waiting room. The sun is absolutely blinding in the morning and there are no blinds or window treatment to attenuate it. It floods the entire waiting room with no escape. The chairs are hard and uncomfortable. The waiting room is an absolute bummer compared to waiting rooms in local Honda dealerships. More
Most of the time very prompt service once I drive into Most of the time very prompt service once I drive into service area. The popcorn machine and free coffee make the wait time okay, but I wish I coul Most of the time very prompt service once I drive into service area. The popcorn machine and free coffee make the wait time okay, but I wish I could get the oil changed in less than an hour and a half. More
Brittany was awesome! I plan to use her again when it is time for my daughter to purchase a car. Brittany was friendly, professional, and very helpful in getting a really good deal on my car. She is so ge time for my daughter to purchase a car. Brittany was friendly, professional, and very helpful in getting a really good deal on my car. She is so genuine and extremely helpful and very knowledgable about Toyotas. Brittany wants to make sure that you get the best deal for your money. More
I have never been so pleased with car buying before. Danny Gaines is an angel and everyone at Performance went above and beyond to get me exactly what I wanted, not what they wanted me in. I give then Danny Gaines is an angel and everyone at Performance went above and beyond to get me exactly what I wanted, not what they wanted me in. I give then 10 stars More
We came to Performance from out of town because we could not get the car or attention that we wanted at our local dealer. The people at Performance were outstanding and made the purchase process easy and f not get the car or attention that we wanted at our local dealer. The people at Performance were outstanding and made the purchase process easy and fast. We could not have asked for a better experience. More
I have been very happy with Performance Toyota from the price of my RAV4 to the instructional meeting that was held for new owners. I have purchased at least 9 new cars and have never had everything explai price of my RAV4 to the instructional meeting that was held for new owners. I have purchased at least 9 new cars and have never had everything explained in the manner that Performance did. Having the new owner group orientation was very helpful since I had never had a Toyota before ( and the snacks served were great ). Charmaine Erickson More
I love Performance Toyota the salesman was very helpful and knowledgeable . I felt like part of the company, with the hospitality I received. I initially went in to have a bulb replaced in my gear shift on and knowledgeable . I felt like part of the company, with the hospitality I received. I initially went in to have a bulb replaced in my gear shift on my 01 Toyota 4Runner. While I was waiting I decided to walk onto the lot and look at the new vehicles. I saw the 2013 Toyota Venza and fell in love with it immediately. I went on to purchase it that day. The salesman and Finance manager was very friendly and helpful . I will be a Toyota owner for many more years to come. Thanks for the great service! More