
Principle Toyota in Memphis
Memphis, TN
Filter Reviews by Keyword
By Type
Showing 1,922 reviews
David Sees, Asst. Service Manager, has always been great when I go in for service. Have never felt like he was pushing any service that I did not need. Explains what is being done and what/why he recommends when I go in for service. Have never felt like he was pushing any service that I did not need. Explains what is being done and what/why he recommends. Never had a problem about quality of work performed and I've now traded in my 1999 Honda Accord for a 2009 Tacoma, partly because of the Toyota quality and the other, I know I can trust David and this dealership when I do have to come in for service. More
I brought my 2010 hatchback yaris from these guys in july. My experience was absolutely fantastic. I did a credit application on line and with in 24hours I was contacted and was approved (^_^). My sales july. My experience was absolutely fantastic. I did a credit application on line and with in 24hours I was contacted and was approved (^_^). My salesman MR ERIC PATTON was great. He didn't pressure me at all I knew what I wanted before I got there but he let me test drive other cars just in case. The yariscar. Was justI right for me. Not to mention the great price and mileage i got on dthe car. They worked around my income and age. They even gave me other options so I could lower my interest rate. I had a wonderful experience here and I ggreatly recommend them. They were the best dealership I visited in my process of buying my new car. Since my purchase I've received several calls from mr Patton to see how it was going with my new ride. I totally love these guys I plan to return and also refer everybody to Toyota. And don't forget to ask for that MR ERIC PATTON. More
This was my first experience buying a car and I must say it was an awesome experience. My salesman, Eric, was the best!! He was very knowledgable of the car and ALL it's features! Not only was the buying ex it was an awesome experience. My salesman, Eric, was the best!! He was very knowledgable of the car and ALL it's features! Not only was the buying experience great, but the post purchase service was/is unbeatable! I highly reccommend Performace Toyota!! More
Overall my experience was good. Initially I received the expected high price quote with all the extra's the dealership tries to include in the price. Once they realized I had done my home work, that I new b expected high price quote with all the extra's the dealership tries to include in the price. Once they realized I had done my home work, that I new both the expected discount and the bottom line price the truck should sell for, everything was OK. I paid exactly what I expected and therefore had an overall good experience. More
From our first call about a web advertised used vehicle to 24 hours later driving off the lot Everything was handled smoothly and professionally with a friendly smile. We were from out of town and were gui to 24 hours later driving off the lot Everything was handled smoothly and professionally with a friendly smile. We were from out of town and were guided to the dealership. Having our salesperson's cell number was convenient since some of this was done long distance. More
I bought my second Toyota a Camry and I am so thrilled to be driving such a wonderful and safe car. I really took my time deciding what I wanted and Steve Wooten was so patient and tried really hard to get t be driving such a wonderful and safe car. I really took my time deciding what I wanted and Steve Wooten was so patient and tried really hard to get the deal I wanted. And he made me very happy with my purchase. In the past week I have received several calls from Steve and the dealership to be sure that I was really happy with my new car. I really recommend Performace Toyota they are pleasent, patient, and work very hard. More
excelent customer service, knowledge of the product we was looking for, she was able to manage our budget an expedited way, we are going to recomend with other friends was looking for, she was able to manage our budget an expedited way, we are going to recomend with other friends More
Overall, it was a very good experience. The employees were very friendly, making my first-time toyota experience very memorable. The dealership was very efficient, and I was done and had my new car after were very friendly, making my first-time toyota experience very memorable. The dealership was very efficient, and I was done and had my new car after 2 hours. I would definitely recommend this dealershi to anyone. More
I have just purchased my second car from Cliff Jones, who is extremely knowledgeable and able to answer all of my questions.Cliff pointed out important features and upgrades without my asking.He allowed me t is extremely knowledgeable and able to answer all of my questions.Cliff pointed out important features and upgrades without my asking.He allowed me to test drive two vehicles to help with my purchase decision. He has always been extremely friendly, and is not a high-pressure salesman.Cliff is a man of his word, always keeping commitments and following up in a timely manner. I was especially impressed when I received a phone call from Cliff wishing me a happy birthday. This call came after several months of not seeing or talking to Cliff, and it demonstrates a great deal about Cliff's interest in staying in touch with his customers long after the sale is complete. I'd like to thank Tony Che for giving additional considerations to my previous car's trade-in value, making it possible to close the deal on my most recent purchase.Tony was very friendly and helpful during this process, and helped make the buying experience a pleasant one. Mark Miller was most courteous and helpful in the completion of the financial aspects of my car purchase. He offered several suggestions which were to my benefit in the overall payment plan. He, too, was very friendly and most knowledgeable. More
Excellent customer service! Timely and thorough. Kept me informed. Highly reccommended. This was for my 10,000 mile waranty service. It did not take very long at all and I am pleased that I know my car is b informed. Highly reccommended. This was for my 10,000 mile waranty service. It did not take very long at all and I am pleased that I know my car is being well maintained. More