Principle Toyota in Memphis

My Tundra's computer was acting up and giving several codes as to what was wrong. The service department pin pointed the problem. However, the parts needed to come from Toyota. While waiting on the pa codes as to what was wrong. The service department pin pointed the problem. However, the parts needed to come from Toyota. While waiting on the part, the service department went above and beyond in taking care of me. Thanks Performance.. More

Overall this was a great experience. I was there a little longer than I wanted to be, but they were very busy. James Rooker was the one that sold us the car. He was a real trooper. We really did alot of b longer than I wanted to be, but they were very busy. James Rooker was the one that sold us the car. He was a real trooper. We really did alot of barganing and he kept a really good attitude throughout the whole process. Also, I was very impressed with the selection Performance Toyota had. I would definately refer others to Performance Toyota and James Rooker. More

THIS WAS ABSOLUTELY THE BEST CAR-BUYING EXPERIENCE WE'VE EVER HAD! JAMES ROOKER, OUR SALESMAN, WAS VERY PROFESSIONAL AND COURTEOUS. HE COULD NOT HAVE MADE THINGS ANY EASIER. CHRISTY IN THE FINANCE DEPT W EVER HAD! JAMES ROOKER, OUR SALESMAN, WAS VERY PROFESSIONAL AND COURTEOUS. HE COULD NOT HAVE MADE THINGS ANY EASIER. CHRISTY IN THE FINANCE DEPT WAS NEAT, ORGANIZED, AND HELPFUL TO ANSWER ALL OF OUR QUESTIONS. WE WILL CERTAINLY RECOMMEND PERFORMANCE TOYOTA TO OUR FRIENDS AND FAMILY. WE HOPE THAT THE SAME SALES STAFF WILL BE THERE THE NEXT TIME WE REPLACE A CAR. THEY REALLY WERE A PLEASURE TO WORK WITH. More

Recently purcahsed a pre-owned Toyota from Performance Toyota. The Salesman, Quentin Moore was professional and anwered questions and made me feel comfortable about the whole car buying experience. Eve Toyota. The Salesman, Quentin Moore was professional and anwered questions and made me feel comfortable about the whole car buying experience. Everyone on the staff was friendly and professional. I will definitely recommend the deaership to anyone looking to purcahse a new or pre-owned vehicle. More

We (my wife and I) would be remiss in our responsibilities as satisfied new customers if we did not bring to your attention the exemplary customer service provided by Sam Kinnare and the cust responsibilities as satisfied new customers if we did not bring to your attention the exemplary customer service provided by Sam Kinnare and the customer focused teamwork we observed with the Finance Director, Mr. Lamont. More

I bought a certified Prius two days ago. In the process of buying this car, the salesman did a great job and was very up front. I did have some problems with the floor manager on duty and a couple proble of buying this car, the salesman did a great job and was very up front. I did have some problems with the floor manager on duty and a couple problems with the car however another manager Trey Taylor resolved all of my issues in a very professional manner. I would buy at this dealership again due to the willingness Trey had to resolve the issues. Issues are inevitable in business, its how you respond when they come up. Salesman (Mack)- A Manager #1 (Tony, I think)- F Manager #2 (Trey) - A More

Roy Adams has been giving my family outstanding service for over 25 years. Bob Frederick has assisted more recently, but both are outstanding in every regard. As far as we're concerned Performance cannot for over 25 years. Bob Frederick has assisted more recently, but both are outstanding in every regard. As far as we're concerned Performance cannot be beat! Every person at the agency has gone out of his/her way to make us feel at home and well-served. More

They worked with me to get the best deal they could and helped me through some difficult issues after the initial sale. They were courteous and professional at all times and did everything they could to m helped me through some difficult issues after the initial sale. They were courteous and professional at all times and did everything they could to make me happy. I will definitely buy another car there. More

One of the main reasons I keep coming back to Performance Toyota for all my service - and wouldn't consider going anywhere else first - is David Sees. David brings to his work a rare and excellent combin Toyota for all my service - and wouldn't consider going anywhere else first - is David Sees. David brings to his work a rare and excellent combination of attention to detail, memory for customers and their cars, conscientiousness, communication skill, friendliness, and a thorough and expert understanding of the general and specific technical aspects of auto maintenance. He is entirely trustworthy. He is in all ways a delight to work with - he's been taking care of our vehicles for over 10 years for a reason! Thanks, Amy Burcham More

I have personally bought many toyotas from Mr.Jerry Melton,he is a wonderful personable salesman! Mr.Melton always makes me feel like he has my interests first!I was given a informative explanation Melton,he is a wonderful personable salesman! Mr.Melton always makes me feel like he has my interests first!I was given a informative explanation of all the features of the diff. cars and the finance options! More