Principle Toyota in Memphis

I had my 2002 Toyota Celica serviced at this store and was extremely pleased with the level of customer service I received here. Very prompt, attentive, and friendly. Roy Adams was kind enough to point ou was extremely pleased with the level of customer service I received here. Very prompt, attentive, and friendly. Roy Adams was kind enough to point out that I wasn't changing my oil as often as I should and changed the oil for me as well as offered advice on the proper maintenance for my car with so many miles on it (157,000). I had additional service done on my Celica including brakes and a catalytic converter. I am very pleased with the outcome on the car, as it drives like it did the day I drove it off the lot in 2002. I would highly recommend this store for any and all service needs. Great job to them! A+++ More

The primary reason I have my car serviced at Performance Toyota is because of service advisor David Sees. David is honest and very knowledgable. He doesn't push services that I don't need, yet he does tell Toyota is because of service advisor David Sees. David is honest and very knowledgable. He doesn't push services that I don't need, yet he does tell me what he thinks I should do. I trust his recommendations completely. I would wholeheartedly recommend David Sees and Performance Toyota to others, as long as David Sees is there. More

We bought our 1st Camry from Performance Toyota in 2010. Steve Wooten was our sales rep at that time. Steve was friendly & courteous and delivered what he promised. No pressure just straight & honest answer Steve Wooten was our sales rep at that time. Steve was friendly & courteous and delivered what he promised. No pressure just straight & honest answers. When we decided to buy an additional Camry we called Steve again. We got the same exceptional service from Steve. When it is time to buy again we will be back to Performance Toyota and Steve Wooten. More

The customer service and gratitude given to us was certainly awesome. Grayson took the time with me and my dad negotiating a deal for 2011 camary. The customer service he provided was one of a kind. certainly awesome. Grayson took the time with me and my dad negotiating a deal for 2011 camary. The customer service he provided was one of a kind. He represented Toyota as one of your front line associates. Joshua (finance) provided us with great customer service and seemed to display concerns and sympathy for the customers needs. My father (Larry Brandon) has purchased 3 Toyotas with in the past 5 years and we are very pleased with your product and customer service. A job well done! Thanking you in advance, More

In market for something with more seating capacity. Jimmy was not pushy and gave us our space. He answered any questions we had and made our purchase a pleasant one. We felt he knew us for us and not Jimmy was not pushy and gave us our space. He answered any questions we had and made our purchase a pleasant one. We felt he knew us for us and not just a dollar sign. He actually came in on his day off to finish our deal on buying. Above and beyond! We worked with Troy on financing. Pleasant, patient and personalable. What else could you ask for? More

Nari Sanwal, our sales consultant, was professional, knowledgeable, courteous and attentive. He provided thorough information about the vehicle we purchased, as well as the current market and purchasin knowledgeable, courteous and attentive. He provided thorough information about the vehicle we purchased, as well as the current market and purchasing trends, explained the sales process, and truly showed a desire to help, without being pushy. Consumers looking for a hassle-free, pleasant car-buying experience will welcome Nari's straightforward, genuine demeanor. We will return to Performance Toyota and recommend it to colleagues and friends because of Nari's interaction with us. Nari Sanwal's exemplary customer service and professionalism will no doubt further the success of Performance Toyota. Willy Wooden and our finance consultant were also helpful and professional during our car purchase. More

I went to Performance Toyota looking to price a New Camry. Grayson Hall was my salesman. I applaud Mr. Hall because he was very professional, polite, knowledgeable of the product and he gave me a great Camry. Grayson Hall was my salesman. I applaud Mr. Hall because he was very professional, polite, knowledgeable of the product and he gave me a great deal. I purchased a new Camry that i am very happy with. Mr. Hall is an excellent sales and I will recommend him to my family and friends. More

It was a great experience visiting Performance Toyota yesterday. We were only there to looking around, but instead we walked out with a brand new Avalon. The salesman (Thang Nguyen) was very patient and yesterday. We were only there to looking around, but instead we walked out with a brand new Avalon. The salesman (Thang Nguyen) was very patient and helpful in getting us the right price (within our budget) and interest rate. The service was fast and the quality of work was even better; we liked the new invoice sheet that clearly map out every fees. The communication was a lot easier because the salesman can speak Vietnamese. No doubt we'll recommend this dealership to others. More

Our overall experience was very good. From the saleman- Quentin to the Financial&paperwork-Troy. They work with us with what we wanted in the end. They demonstrated that we were their customers in the way Quentin to the Financial&paperwork-Troy. They work with us with what we wanted in the end. They demonstrated that we were their customers in the way they talk, action and explanation of the forms we sign.You know you look for someone to listen and hear you and thats what we received. A very satisfied and happy customer. More

I have not purchased a new car in over 8 years, one reason is because of the time and effort put in because the dealers try to get over on you. This experience has been stress free. Mr. Jones, paid s reason is because of the time and effort put in because the dealers try to get over on you. This experience has been stress free. Mr. Jones, paid special attention to my request and desires. I gave him a price range and he did everything possible to keep me in that range. His customer service skills were excellent and I felt very relaxed and comfortable discussing every aspect of this purchase with him. When I am ready for my next Camary, I definitely go back to Mr. Jones. Mr. Todd Maddox finished up with the financing for the purchase. He was very helpful in explaining other options that would be useful to have, such as Gap Insurance and an extended warranty. Although in the beginning I was a little skeptical about purchasing the insurance and the warranty, he made it very afforable and it was a deal that I could not pass up. I felt as though he really had my best interest in mind and wanted to make sure I was taken car of if something was to ever happen to my car. This experience has been amazing. I know when I am ready for another car, I will surely come back home to Performance Toyota. More