Principle Toyota in Memphis

After submitting a bad review after a very challenging experience with Performance Toyota, Tray Taylor called me. He spoke with me about what had happened and offered ways to rectify their mistakes. They experience with Performance Toyota, Tray Taylor called me. He spoke with me about what had happened and offered ways to rectify their mistakes. They all stepped in and took care of me. They got me my misplaced manual. I feel like alot could have been avoided, if I had chosen to speak with my sales person, Napoleon, giving him the chance to rectify mistakes himself. Everything was taken care of promptly and I can walk away, saying that I WILL purchase my next vehicle from them. It appears they do strive for customer service more so than I had once believed dealerships do. After experiencing their true concern for my satisfaction, I am happy to say that I will return for my next vehicle. More

I trust Bob Frederick..I have worked w him before @ other delarships..he is very professional, courteous, knowledgeable and helpful..he is a very good rep for Toyota..he always provides good service and appe delarships..he is very professional, courteous, knowledgeable and helpful..he is a very good rep for Toyota..he always provides good service and appears to tell me the truth..I think it is ridiculous to force me to add more words when I have said what I need to say More

This is the first time in my life I have ever used a dealership for servicing my vehicle. I love my Toyota, and I drive across town to take it to Performance because of the friendliness, quality workman dealership for servicing my vehicle. I love my Toyota, and I drive across town to take it to Performance because of the friendliness, quality workmanship, and professional way each visit is handled. I receive coupons on a monthly basis. I receive follow up calls from the dealership regarding my service experience! More

I purchased a new Corolla on Saturday, March 5. Jimmy and Laura worked hard to get me the car I wanted at the price I could afford. The manager, the finance man, the salespeople were all very helpful an and Laura worked hard to get me the car I wanted at the price I could afford. The manager, the finance man, the salespeople were all very helpful and knowledgeable. The car I purchased is really cute and economical and I will recommend this dealership and I will be back in July to buy another car for my daughter. More

I loved the customer service that i received from Sam Kinnare. He went out of his way to make sure I got all the information I needed to make my decision. It was a quite enlightening moment for me. Becau Kinnare. He went out of his way to make sure I got all the information I needed to make my decision. It was a quite enlightening moment for me. Because of him, I feel like I made a well informed and promising investment. More

This was my very first vehicle purchase and it was an overall great experience. He knew what type of vehicle I was going for and he made sure that I got it. I spent 6 hrs on the hwy to purchase this vehi overall great experience. He knew what type of vehicle I was going for and he made sure that I got it. I spent 6 hrs on the hwy to purchase this vehicle(Scion) and I am very much satisfied. I would recommend any of my family and friends there. The entire staff was awesome to work with! More

I would recommend Sam to anyone looking to purchase a vehicle. He retained certain aspects of what I required a car, and wanted to insure that my needs were met. For that I am much appreciative. Willie, vehicle. He retained certain aspects of what I required a car, and wanted to insure that my needs were met. For that I am much appreciative. Willie, Laura, & Christy thank you all for your courtesy & making my experience a pleasant one. More

Buying this Tacoma was a painless experience. Jerry was not pushy or forceful - just helpful. We found the truck we liked, talke with him about what we needed to be able to do financially. Our trade in w not pushy or forceful - just helpful. We found the truck we liked, talke with him about what we needed to be able to do financially. Our trade in was evaluated, our credit scores obtained, all very quickly, and the deal was done. More

I am rating this dealership as number 1 because of the wonderful services that I received from Mr. Cliff Jones, salesman. He is very patient and friendly. I have purchased several vehicles from him and wonderful services that I received from Mr. Cliff Jones, salesman. He is very patient and friendly. I have purchased several vehicles from him and found his sales tactics to be top rate. He is very customer oriented and treats the customer with great respect, listening to their needs and desires. Eventhough I live in Mississippi, I only purchase vehicles from Cliff Jones. It is well worth the additional tax dollars. I highly recommend Cliff and Performance Toyota. They not only work to please customers during purchase, they also make sure the customers maintain satisfaction and provides assistance with any future concerns with the vehicles. Thanks Performance Toyota and Cliff Jones. More

I will only go to Performance Toyota and Davis Sees. The treatment of both my car and me was excellent. As soon as I arrived my car was taken in and they began working on it. I decided to stay at the deale treatment of both my car and me was excellent. As soon as I arrived my car was taken in and they began working on it. I decided to stay at the dealership while the car was worked on. Coffee and television (news) was available which made the time go by faster. David would come in and tell me exactly what the workers were doing and how much lover the service would be. More