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Principle Toyota in Memphis

Memphis, TN

4.8
1,904 Reviews

7370 Winchester Road

Memphis, TN

38125

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Showing 1,904 reviews

March 14, 2025

Worked with Andy F. , the best hands down. Thank you and Jeff L. for helping me with my purchase. I was able to get what I wanted, thank you guys for all your hard work. More

by Jelishia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff L., Andy Fong
Mar 18, 2025 -

Principle Toyota in Memphis responded

Jelishia, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

I had a great experience at this dealership. Cassi made the selling process of my vehicle super quick and easy. The $1,000.00 over Carmax's appraisal promotion is 100% legit! I would definitely More

by Diesel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassidy Nealy
March 06, 2025

Shelton Moben was my service advisor. I found him to be very processional and courteous and would highly recommend him to others. More

by douglas.tidwell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Mar 09, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

The service manager was very helpful and I liked how the mechanic took a video to show me what was exactly wrong with my car and what needed to be fixed. More

by Sarafama84
Recommend Dealer
Yes
Employees Worked With
Jasper
Mar 14, 2025 -

Principle Toyota in Memphis responded

Thank you for leaving a review! Our team takes great care in providing a transparent and informative experience for our customers. We're glad we could assist you with your car issues. Drive safe! 🚘 #CustomerSatisfaction #Transparency #AutoRepair

February 28, 2025

Pretty simple transaction. All the staff were friendly. Poh was my sales advisor and she was polite and professional throughout the entire process of test driving and working o More

by Mitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Poh Ng
Mar 03, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

The personnel of the service department greats you with a great sense of purpose and professionalism. More

by Don don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Feb 27, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Tomas was great, was up front and we worked out exactly what was comfortable for me. Wasn’t there a long time, didn’t have to deal with the normal dealership tactics. Professional and pleasant. More

by Joe K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick In, Tomas Villatoro
Feb 27, 2025 -

Principle Toyota in Memphis responded

Hi Joe, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Always get great service when I come in for maintenance. Comfortable waiting area. Great Service Advisors, too. More

by Priusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Feb 27, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

Everyone that works at Principle is very knowledgeable of the job they are working in. Each person is professional and works to be sure you are knowledgeable about your car. More

by btutless
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Feb 21, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 24, 2025 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Greeted upon arrival. Was in and out in approximately an hour. Great service. Clean waiting area as well. Kept me updated by iPhone. More

by Jiware59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Feb 23, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 26, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!