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Principle Toyota in Memphis

Memphis, TN

4.7
2,039 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 2,039 reviews

August 18, 2026

I cannot say enough wonderful things about my experience with George Ghulinyan. From the very beginning, he went far above and beyond anything we expected. We were purchasing a vehicle from out of state, wh More

by Shelly Bailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Ghulinyan
Aug 19, 2026 -

Principle Toyota in Memphis responded

Shelly, thank you so much for this incredible 5-star review! We’re thrilled to hear that George Ghulinyan went above and beyond to make your out-of-state vehicle purchase such a positive experience. Buying a vehicle from a distance requires an extra level of communication, trust, and attention to detail, and it’s wonderful to know that George made the entire process feel easy and comfortable. We’re very fortunate to have George on our team, and we’ll be sure he knows how much you appreciated his dedication and exceptional service. Thank you for placing your trust in Principle Toyota, Shelly. Congratulations on your vehicle, and we hope you enjoy every mile ahead!

August 13, 2026

The salesperson, Thad, was professional, listened well, and found me the car I really wanted. We love our new Rav 4 Hybrid, and had a great experience. My only thought, is to not buy a car on a busy Saturd More

by alicemdugan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad and Kanisha
Aug 17, 2026 -

Principle Toyota in Memphis responded

Alice, Thank you so much for the 5-star review! We’re thrilled to hear that Thad listened to what you were looking for and helped you find the RAV4 Hybrid you really wanted. Congratulations on your new vehicle—we hope you love it for many miles to come! We also appreciate your patience and your candid feedback about the time spent at the dealership. Saturdays can certainly be among our busiest days, but we’re always looking for ways to make the process as efficient as possible, regardless of how busy we are. Thank you for choosing Principle Toyota and for allowing Thad and our team to assist you. We look forward to seeing you again!

August 13, 2026

Great service & very accommodating. Glad that they were able to service my car in one day. More

by ttsojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Parker
Aug 17, 2026 -

Principle Toyota in Memphis responded

Ttsojo, Thank you so much for the 5-star review! We’re delighted to hear that our team provided great, accommodating service and was able to get your vehicle taken care of in just one day. We know how valuable your time is, and we truly appreciate you trusting Principle Toyota with your vehicle. We look forward to serving you again!

August 12, 2026

My car wouldn’t start yesterday & after I had a friend to charge my car battery I called the Toyota dealership & asked if I could bring my car in for them to check the battery & was told yes that they could More

by ttsojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Parker
Aug 17, 2026 -

Principle Toyota in Memphis responded

Ttsojo, Thank you so much for the 5-star review! We know how stressful it can be when your vehicle unexpectedly won’t start, so we’re glad our team was able to get you in the same day, check everything out, and keep you informed throughout the process. Providing prompt, friendly service and clear communication is exactly what we strive for. Thank you for trusting Principle Toyota with your vehicle—we truly appreciate your business and look forward to being here whenever you need us!

August 11, 2026

I have bought most of my cars at Principal Toyota. I have always had excellent service. Not just from service but sales as well. The people who work there really cares about their customers. More

by jhsherel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Aug 13, 2026 -

Principle Toyota in Memphis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2026

Excellent communication and service. Service was prompt and the waiting are was clean and attractive. More

by hhf3jmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Forrester and James
Aug 10, 2026 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2026

Did Exactaly what I came for, and in a professional manner. I was very satisfied with the service they preformed. More

by sseaton00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Aug 10, 2026 -

Principle Toyota in Memphis responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 03, 2026

I was given the very best service there Mr maben was very professional and kind he covered everything with me having no question left to ask my exp is always the best there with him thanks! More

by JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton maben
Aug 05, 2026 -

Principle Toyota in Memphis responded

Hello Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

Like working with roger. I purchased my truck there and do maintenance there. I feel Principal Toyota is honest and knowledgeable More

by mikefrizzell901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 18, 2026 -

Principle Toyota in Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2026

Principle Toyota did a wonderful job at finding my SUV. Sam was very professional and helpful. More

by tinabrewer100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 18, 2026 -

Principle Toyota in Memphis responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!