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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,958 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,958 reviews

September 18, 2025

I was told that the inspection and diagnostics would be $195.00 non refundable but if the service was done this cost would be subtracted. I signed the authorization but didn’t check the total( my bad). Ano More

by John.mullikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwon
Report | Print
September 15, 2025

Friendly service, knowledgeable staff. Quick responses to questions and negotiated in good faith. Highly recommend More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael B
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Sep 17, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 30, 2025

This was my first visit. I examined several shops prior to choosing this one as a starter as it has good evaluations and is close to my residence. I.come here from Keras Niss More

by Tuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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August 28, 2025

Great help, Sandeep soni is awesome sales associate. All employees working here are great. Good wishes More

by Thiara
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
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Sep 01, 2025 -

Principle Toyota in Memphis responded

Hi Thiara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2025

Able to get oil changed and tires rotated without appointment…Sheldon was very nice to me More

by Bmoore1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2025

Excellent efficient service. Great working with James. Hope to be able to work with him again on next visit. More

by bjpierce52043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well. More

by bennyortiz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper, service manager, and Joe, line mechanic
Report | Print
Aug 27, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Principle Toyota, Service Department is the Best. I had a 10:00 appointment, Shelton Maben is the best Service agent. I was there for about an 1 1/2. GREAT SERVICE More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 20, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

efficient, Courteous, helpful, terrific, friendly, accommodating, transparency, nice, snacks, coffee, tea, clean office, clean wait room More

by davisbarbarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
Report | Print
Aug 18, 2025 -

Principle Toyota in Memphis responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

The workers at the dealership service department are Very professional great service, highly recommend to anyone More

by reginalddwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Aug 11, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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