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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,977 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,977 reviews

November 21, 2025

I just purchased a 2026 Prius PHEV from Poh Ng and her manager, Grant. They were exceptionally helpful, professional, and made the entire process smooth. I’m extremely happy with the deal I received, and More

by TigerNine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you so much for your kind words! We are thrilled that you are enjoying your Prius PHEV and had a positive experience with Poh Ng and Grant. It means the world to us that you're happy with your deal and we truly appreciate your referrals. Safe driving and enjoy the road ahead!

November 19, 2025

This was one of the best experience I have ever had. , people in the service department were very friendly More

by rodneyflowers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2025

Great Staff ! Knowledgeable Service Advisor Libra Jones is the best ! He gets you taken care of all the time. More

by Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your glowing review! We are so lucky to have Libra Jones as part of our team. We strive to provide knowledgeable and efficient service to all of our customers and we're happy to hear that you've consistently had a great experience with us. Thank you for choosing our business!

November 13, 2025

First I would like to say kudos to Ms. Lori for fitting me in for my oil change👏🏾👏🏾 and thank you to Mr.Jasper for keeping me posted on what I needed done for my car.Hats off to you guy More

by florencepeete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms.Lori and Mr.Jasper
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for the glowing review! We are committed to providing top-notch service and we are thrilled that both Ms. Lori and Mr. Jasper exceeded your expectations. We truly value your business and look forward to serving you again in the future. #CustomerServiceGoals #Teamwork #HappyCustomers

November 13, 2025

The customer service was great And the sales person Mr Julius was outstanding I would recommend him to anyone More

by carp9518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Morris
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your kind words about our customer service and Mr. Julius. We take pride in providing exceptional service and it means a lot to hear that we exceeded your expectations. We would be honored to have the opportunity to serve you again and we appreciate your recommendation.

November 07, 2025

They are always great to work with. Excellent service and advisors. Easy to make appointments as well. More

by dawnmbrown04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
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Nov 09, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2025

I could not have been more pleased with the service at Principle.my experience was handled by an employee ,first name Jasper. First rate. More

by Wmholcombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
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Nov 11, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Very nice experience with Principle Toyota I had a great sale person it I had to go back it would not be a problem for me and my wife More

by Humphrey.patricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker
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Nov 05, 2025 -

Principle Toyota in Memphis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

I felt very special at Principle Toyota. The video of the techs work and the appraisal on the car was exceptional service. More

by Jclark03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
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Nov 04, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2025

As alwsys Sheldon Maben and Principle Toyota gave exceptional customer service. They are efficient and prompt. More

by derbythomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
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Oct 30, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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