Back

Principle Toyota in Memphis

Memphis, TN

4.7
1,771 Reviews

7370 Winchester Road

Memphis, TN

38125

Directions

By Type

Showing 1,771 reviews

March 14, 2024

Reliable and dependable and goes over and explains all the things that was done to your car. More

by Blahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Mar 16, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2024

The work was completed to my satisfaction and on time. Everything was great from checking in to pick up. Great customer service!! More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Mar 16, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2024

Roger (Service Dept) is my go to for all of our Toyota maintenance needs. He is honest and friendly and communication is top notch. My 2010 Sequoia just turned over 265,000 miles (I drive it for work) an More

by SDLITTLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Poh Ng, Garwyne Jones, Rodger Parker
Mar 16, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2024

Great job on giving me information about my vehicle…. The professionalism that Jasper gave me awesome More

by Willaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Mar 14, 2024 -

Principle Toyota in Memphis responded

Hello Willaine, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2024

My car is in the best of care since I have been taking it to Toyota Principal and they keep it running on point for me and send reminders when it’s time again for maintenance. They also remind me when I’m More

by J’s Car Dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Mar 13, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2024

Dealing with Poh was the best. Great communication and a smooth transaction. The whole experience was great! More

by Jthart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Mar 12, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

Great service. Prompt and explained things clearly. Comfortable and clean waiting area. Updated as they were working! More

by tddickson@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Mar 11, 2024 -

Principle Toyota in Memphis responded

Tddickson@msn.com, we are so pleased you enjoyed your visit to Principle Toyota!

February 26, 2024

Rodger always is very professional and polite. He actually checked me in while I was waiting for them to open. More

by Davidp920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Hi Davidp920, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations!

February 21, 2024

Sheldon in the service dept was really great. He was very details and honest about everything. More

by williba1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Mar 11, 2024 -

Principle Toyota in Memphis responded

Williba1969, thank you so much for the positive review!

February 19, 2024

Great service, efficient, friendly, easy to make appointments, clean facility, nice staffing, comfortable seating and waiting area More

by ttocscj88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Mar 11, 2024 -

Principle Toyota in Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!