
Principle Toyota in Memphis
Memphis, TN
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The service staff was welcoming, well-informed and efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less efficient. My service included a progrmming fix and I was well-informed through the process. Additionally, the estimated time for service was less than projected. Excellent experience. More
They were able to work me in last minute and had my car back by noon…always great work and service with a smile. So much better than any other service department in the memphis area. back by noon…always great work and service with a smile. So much better than any other service department in the memphis area. More
My service advisor, Rodger Parker, ensured that my vehicle received the necessary servicing. The service technician conducted a thorough inspection of my vehicle and brought to my attention the need t vehicle received the necessary servicing. The service technician conducted a thorough inspection of my vehicle and brought to my attention the need to replace my wipers, which reminded me it needed to be changed. We must also acknowledge the service technicians who work behind the scenes. I greatly appreciate the efforts of Rodger, the service technicians and Brandon in Sales. Great Customer Service! #toyotafamily More
Sales and Finance team were excellent and efficient. I didn't feel like I was being taken advantage of in regard to pricing or financing through Toyota Financial. Communication from the quote phase to p I didn't feel like I was being taken advantage of in regard to pricing or financing through Toyota Financial. Communication from the quote phase to pick up of the new vehicle was quick and thorough. I have not had to go in for first service yet so I can't comment on the service department at this time but will provide another review after doing so. More