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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.8
1,913 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,913 reviews

August 31, 2023

I purchased my 2015 Avalon from Principle Toyota. They are the only dealer I've used for service all these years. Rodger is an exceptional service advisor. He is professional, friendly, courteous and More

by JTate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
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Sep 04, 2023 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We hope to see you soon!

August 19, 2023

Thanks for taking care of me in a timely manner with polite, courteous staff didn’t have to wait that long More

by rodneyflowers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
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Aug 28, 2023 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2023

Service managers are excellent as well as the service technicians. I am always very satisfied with the service that is provided. More

by Hotcakes132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Aug 21, 2023 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2023

First impression of Poh NG was, wow, she's genuine, she's honest & made us feel like we were her #1 priority. When we entered the building & asked for her, she yelled, over here "T", literally called us by More

by Angela Cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Report | Print
Aug 18, 2023 -

Principle Toyota in Memphis responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Great Service, Awesome Sales Associate. Very personable, Caring & Genuine. Would definitely recommend Poh & Principal Toyota to friends & family. More

by Angela Cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Report | Print
Aug 18, 2023 -

Principle Toyota in Memphis responded

Hi Angela, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 07, 2023

Great service and good employees that Thomas Villatoro gave us I will recommend this dealer More

by mausalcedo1@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Villatoro
Report | Print
Aug 11, 2023 -

Principle Toyota in Memphis responded

Hi, thank you so much for your positive comments about Principle Toyota! Thanks again for the recommendation, and have an amazing day!

August 03, 2023

Had to contact them more than once due to them not responding to my emails. Slow to respond by email and text. More

by jrmill107
Recommend Dealer
No
Employees Worked With
Garwyne Jones
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Aug 15, 2023 -

Principle Toyota in Memphis responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Principle Toyota. If you are willing to give us another chance, please reach out to us at (901) 758-4040 to speak to our manager directly.

July 31, 2023

Soni Sandeep and the Principle Toyota team took care of me and meet my highest expectations. Giving not only a great deal but also top rate customer service. I will recommend them to friends and family. More

by Lennox E.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni, Buddy Carnett
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Aug 03, 2023 -

Principle Toyota in Memphis responded

Hi Lennox, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

My 2019 Avalon now gets 49 miles per gallon after the service.after an add-on procedure. More

by Dmrossman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Aug 03, 2023 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

Friendly staff and nice facility if you need to wait. Tables with USB ports abound. More

by cliffbhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Carnett, Jason Montemayor
Report | Print
Jul 31, 2023 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you have any further questions, please give us a call. We're always happy to help!

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