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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.8
1,906 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,906 reviews

June 06, 2023

Great experience, Tomas was extremely helpful and made the car buying process enjoyable. I will definitely continue to use this dealership for all my car buying needs. More

by icrisostomo435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hoss, Tomas Villatoro
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Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback and the kinds words regarding Tomas! Thank you for trusting us and for sharing your positive experience with others.

June 03, 2023

I did get a fair deal, no pressure to buy, professional sales rep, although car needed some work. More

by Edquesada2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni, Buddy Carnett
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words and support.

May 31, 2023

Sincerity is practiced at Principle Toyota along with Service Second to None. If you are looking for these traits then go to Principle Toyota! More

by Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Franklin, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 30, 2023

Great experience with the service department. And yes, I said great experience. Jasper got me in and out in 45 minutes. I never use the dealership for oil changes. Well, I guess I'll start some More

by ruavol65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper gets 5 stars!
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Your positive review is deeply appreciated! We're grateful for your loyalty and for recommending us to others.

May 29, 2023

It is a Nice Pace to make a Deal. I like it a lot. Thanks to help me. More

by jcmdiesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antawon Boone
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

May 27, 2023

Did not have problem trading my car and buying new Camry. Appreciate Mr. Sandeep Soni help for smooth transaction More

by Shashi415
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review has made our day shine brighter! We're grateful for your trust and for being a valued customer.

May 25, 2023

Making appointment was easy. Had an additional problem and it was taken care of during same appointment . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Snell, John
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Jun 24, 2023 -

Principle Toyota in Memphis responded

John, Your positive review is deeply appreciated! We're grateful for your loyalty and for recommending us to others.

May 22, 2023

My service advisor, John, is wonderful! He is very professional and courteous. John did a great job in explaining the services needed and made recommendations on future service plans. I f More

by Billy & Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Billy & Angie, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 15, 2023

Good quality service, but it took 90 min to rotate tire when service not crowded More

by Dr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize your service took longer than expected and will strive to do better in the future...

May 15, 2023

Always prompt, full and friendly service. Every service manager has been easy to work with and right on target as to work and time needed. More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonine boone, John Forrester, Rodger Parker
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May 15, 2023 -

Corolla responded

All good.

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