Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.8
1,910 Reviews
Call Dealership (855) 976-7353
View Awards

7370 Winchester Road

Memphis, TN

38125

Directions

By Type

Showing 1,910 reviews

May 25, 2023

Making appointment was easy. Had an additional problem and it was taken care of during same appointment . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Snell, John
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

John, Your positive review is deeply appreciated! We're grateful for your loyalty and for recommending us to others.

May 22, 2023

My service advisor, John, is wonderful! He is very professional and courteous. John did a great job in explaining the services needed and made recommendations on future service plans. I f More

by Billy & Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Billy & Angie, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 15, 2023

Good quality service, but it took 90 min to rotate tire when service not crowded More

by Dr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize your service took longer than expected and will strive to do better in the future...

May 15, 2023

Always prompt, full and friendly service. Every service manager has been easy to work with and right on target as to work and time needed. More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonine boone, John Forrester, Rodger Parker
Report | Print
May 15, 2023 -

Corolla responded

All good.

May 15, 2023

Always satisfied with my service completed in a timely manor and friendly and knowledgeable staff More

by Randylewlew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're overjoyed to read your positive review! Thank you for being a valued customer and for sharing your satisfaction.

May 13, 2023

Rodger was very helpful and nice. The service was quick and they kept me updated along the way. More

by debflettrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

May 12, 2023

My experience at principle Toyota was a very satisfying and enjoyable one handled by well trained experienced knowledgeable person More

by wjavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the fantastic review! We're honored to have exceeded your expectations and look forward to serving you again in the future.

May 12, 2023

Excellent customer service, Anthony is very friendly and professional, I would definitely recommend Principal Toyota to family and friends More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Josephine, Your review made our day! We're grateful for your kind words and for recommending us to others.

May 10, 2023

Awesome experience, no pressure and the time spent at the dealership was minimal I would recommend Principle Toyota to anyone looking to purchase a vehicle! More

by masonpledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Coleman , Brandon Hoss
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review made our team's day! We're grateful for your kind words and for trusting us.

May 10, 2023

Kelly was very helpful and informative, and they helped make the overall experience as pleasant as possible More

by dan4649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Fast
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're so grateful for your positive review! Thank you for recognizing our efforts and for being a valued customer.

1
...
24
25
26
...
191