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Principle Toyota in Memphis

Memphis, TN

4.7
1,972 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,972 reviews

August 25, 2025

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well. More

by bennyortiz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper, service manager, and Joe, line mechanic
Aug 27, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Principle Toyota, Service Department is the Best. I had a 10:00 appointment, Shelton Maben is the best Service agent. I was there for about an 1 1/2. GREAT SERVICE More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Aug 20, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

efficient, Courteous, helpful, terrific, friendly, accommodating, transparency, nice, snacks, coffee, tea, clean office, clean wait room More

by davisbarbarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
Aug 18, 2025 -

Principle Toyota in Memphis responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

The workers at the dealership service department are Very professional great service, highly recommend to anyone More

by reginalddwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Aug 11, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2025

From my first call to resolve a paint issue on my Toyota Highlander to my last, David and Seth in the Service Dept made the experience simple and quick. Their communication was on point and I felt at ease. More

by tabithac33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Seth
Aug 07, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2025

Good experience good people courteous Nice right to the point made things the whole process runs smooth More

by aldenbjorklund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Log Ng
Aug 09, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2025

Was looking to buy a new Toyota Tacoma Trailhunter and was dealing with Poh N. over the phone because I live out of state. She was super helpful and knowable and answered all my questions. She was very he More

by David A.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Poh N
Aug 01, 2025 -

Principle Toyota in Memphis responded

Hello David, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2025

It’s TRUE! ! I sold my vehicle to Principle Toyota for $1000 more than other dealership offers!!! Cassi N. made the process very easy & fast!!! More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassi N
Jul 28, 2025 -

Principle Toyota in Memphis responded

Hi Tiffany, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 26, 2025

Excellent as always. They figured out what was wrong quoted me a price, set up a timely appointment for the repair that fit my schedule. Stated they would get me out by a More

by no.tie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Chelse
Jul 28, 2025 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2025

This dealership is number one in my book and my salesman was the best I’ve dealt with keep up the good work Mr. Soni More

by Lindac3178
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni
Jul 27, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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