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Principle Toyota in Memphis

Memphis, TN

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Reviews
Vehicles
4.7
2,008 Reviews
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7370 Winchester Road

Memphis, TN

38125

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Showing 2,008 reviews

January 05, 2026

poh did a great job , appreciate the time she took with us with all our questions More

by dboone46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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December 15, 2025

I love the way they take care of my car needs every time I come to visit the service department. Jasper Walker is consistent with the way he attends to customer car needs, and has remained consistent, kno More

by Hibiscusflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Everyone was attentive, helpful and patient. I would deal with them again and recommend Jimmy. More

by elizlaurence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Rooker, Mike
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

John Forrester does a great job communicating and listening to questions. He is on top of the perocesd. More

by rebailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrestir
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Dec 19, 2025 -

Principle Toyota in Memphis responded

Hi Rebailey, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 10, 2025

This has been the most seamless dealer process I’ve experienced in Memphis. Extremely professional and very competitive rates. Shout out to Kendrick Hickman and Taylor Jones for going above and beyond More

by AnthonyFry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Hickman, Taylor Jones
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Toyota. If you have any further questions, please don't hesitate to reach out!

December 01, 2025

Always awesome. Friendly and quick. Such a professional atmosphere every visit. This is my second vehicle from this location and wouldn't change a thing. Thanks ever More

by Tann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your continued loyalty and kind words! Our team takes pride in providing exceptional service and we are thrilled to have you as a repeat customer. We look forward to serving you again in the future.

November 30, 2025

David Hemingway and the team were great. From finding the vehicle I needed to purchasing the vehicle, the whole process was smooth and their help and follow up were appreciated. More

by Jgrigsby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hemingway
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Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you for your kind words, we are delighted to hear that David and our team provided you with a seamless car buying experience. We value your business and appreciate your feedback. It was our pleasure to assist you.

November 26, 2025

They took care of me splendidly at Principle Toyota. They were all so nice too. Highly recommended. More

by Bhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jones
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2025

Mr.shelton took great care of the situation With my car I didn't have a problem at all With anything I will tell others people about him great guy.. More

by Jocklyn ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr .Shelton
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Dec 12, 2025 -

Principle Toyota in Memphis responded

Hello Jocklyn, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2025

I just purchased a 2026 Prius PHEV from Poh Ng and her manager, Grant. They were exceptionally helpful, professional, and made the entire process smooth. I’m extremely happy with the deal I received, and More

by TigerNine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poh Ng
Report | Print
Dec 13, 2025 -

Principle Toyota in Memphis responded

Thank you so much for your kind words! We are thrilled that you are enjoying your Prius PHEV and had a positive experience with Poh Ng and Grant. It means the world to us that you're happy with your deal and we truly appreciate your referrals. Safe driving and enjoy the road ahead!

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