Principle Toyota in Memphis

Helpful People! I went in to have my 2008 Toyota Avalon Serviced. While I was there, I was speaking about the how I liked Toyota's Highlanders. Right about that time, I went in to have my 2008 Toyota Avalon Serviced. While I was there, I was speaking about the how I liked Toyota's Highlanders. Right about that time, Cassidy, one of the sales people was passing by. My Service Tech introduced me to her and he told me Cassidy would take care of me while I wait on my Avalon to be serviced. Well, Cassidy took me under her wing, while at the same time assisting another customer who was also sitting in the service area. After showing me around and pulling up different autos to view, she gave me her cell number and told me to contact her with any questions. She followed up with me with varies text messages over the weekend. I was interested in buying another car, but had not made up my mind as to when since my Avalon was still in pretty good shape. My daughter's car put her down and after Cassidy keeping in contact with me, it was a no brainer. I gave my daughter the 2008 Avalon and I got what I had been dreaming about, but was not sure when to step out there. Everyone I met at the dealership, front desk staff also, were all great people. More

Friendly Salesman Andy Fong was a very friendly, understanding salesman. Never felt pressured and treated us like people and not customers. Would recommend him and the Andy Fong was a very friendly, understanding salesman. Never felt pressured and treated us like people and not customers. Would recommend him and the business to others. More

Sienna 2020 I went into the Priciple toyota to Purchase a 2020 Toyota Sienna ...The sales person that sold me the Vehicle was very nice The next week me and my fa I went into the Priciple toyota to Purchase a 2020 Toyota Sienna ...The sales person that sold me the Vehicle was very nice The next week me and my family were driving down the road and all of a sudden the Van stopped while driving so I took the van back to Toyota and asked to speak with management but was denied so another Sales Person came to speak with me and he was really rude and said there wasn’t anything he could do ... I left it with The Service Department after 2 days More lights came on the Dash ..... Im Very Disappointed and Me and My family No longer feels Safe in the Vehicle.... Somebody Needs to contact me ASAP about this Matter,and im not recomended anyone of your come to get any car car from them,cause there service is very such More

Great experience Sandeep Soni was very helpful in helping me find the right RAV4 to fit my budget. It was a pleasure dealing with him and the entire team at Principal. Sandeep Soni was very helpful in helping me find the right RAV4 to fit my budget. It was a pleasure dealing with him and the entire team at Principal. More

Shelton was very patient with us Shelton Maben gave us his full attention and spent as much time as was needed to find the vehicle that met all our requirements. We appreciate Shelto Shelton Maben gave us his full attention and spent as much time as was needed to find the vehicle that met all our requirements. We appreciate Shelton! More

New Car I purchase a 2019 Toyota Camry today with the help from Jimmy Rooker which was a great help with any concerns and answer all of my question. I definit I purchase a 2019 Toyota Camry today with the help from Jimmy Rooker which was a great help with any concerns and answer all of my question. I definitely recommend Jimmy Rooker and I thank him for such a marvelous customer service he provided. I couldn’t be more happier. I ask thank Brandon Hoss with helping me out with all the questions. And both have great patience Thank you 😊 More

Great Friendly, quick service! Did most of my purchase over the phone since I knew what I wanted. They made it easy and hassle free. Would definitely recomm Friendly, quick service! Did most of my purchase over the phone since I knew what I wanted. They made it easy and hassle free. Would definitely recommend and I have!! More

Looking to purchase SUV Andy Fong was very helpful in finding the vehicle I was looking for. I haven't decided to purchase as of yet. Still pondering on my decision Andy Fong was very helpful in finding the vehicle I was looking for. I haven't decided to purchase as of yet. Still pondering on my decision More

Great Exprience I had a great experience with Tomas Villatoro he was always very clear and great service. The final process was very smooth, it took us more time in t I had a great experience with Tomas Villatoro he was always very clear and great service. The final process was very smooth, it took us more time in the negotiation, but all the process was very good. Tuve una gran experiencia con Tomas Villatoro, fue siempre muy claro y gran servicio. El proceso final fue muy facil, nos tomo mas tiempo en la negociacion pero todo el proceso fue muy bueno. More