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Principle Toyota in Memphis
Memphis, TN
1,908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 27, 2018
New car purchase Had a great experience buying a new car for my wife. Andy Fong was a pleasure to deal with as was the rest of the staff. Andy took plenty of time with Had a great experience buying a new car for my wife. Andy Fong was a pleasure to deal with as was the rest of the staff. Andy took plenty of time with us on multiple visits until we made a decision. I would not hesitate to use this dealership again. More
by Flyfixer
Employees Worked With
David Handley, Buddy Carnett, Andy Fong
August 25, 2018
Great experience Andy was very helpful in getting me in my new truck! Come see Andy! He did me right from the get go!! Best sales experience ever Andy was very helpful in getting me in my new truck! Come see Andy! He did me right from the get go!! Best sales experience ever More
by Ronald22
Employees Worked With
Andy Fong
August 22, 2018
Principle Rocks! We had a set price that we could do with a little wiggle room. We got what we wanted in our price range. They kept working with us and the lenders to We had a set price that we could do with a little wiggle room. We got what we wanted in our price range. They kept working with us and the lenders to get exactly what we wanted. They were super friendly and made the experience painless. Thank you Poh and Jeff for all you did and making my experience great! More
by smjones0412
Employees Worked With
Poh Ng, Jeff Larson
August 20, 2018
Awesome I love Jimmy and principal Toyota! You guys went over and beyond for us and we are grateful! I will refer all my friends to Principal Toyota I love Jimmy and principal Toyota! You guys went over and beyond for us and we are grateful! I will refer all my friends to Principal Toyota More
by TShenelle
Employees Worked With
Jimmy Rooker, Buddy Carnett
August 17, 2018
Great Experience I was driving a car that was 18 years old and required extensive auto repairs. I worked with Sandeep Soni who was very straightforward, honest and upf I was driving a car that was 18 years old and required extensive auto repairs. I worked with Sandeep Soni who was very straightforward, honest and upfront. He showed me that car that I would be able to afford as a recent college graduate. Within three days after meeting Sandeep, I was able to walk away a brand new car without any hassle. This is the best overall car experience that I have had. Overall, he provided great customer service and clear communication skills! Thank you again!! More
by Jayla Johnson
Employees Worked With
Sandeep Soni
August 08, 2018
Easiest car buying experience, EVER! We not only bought 1 vehicle but bought 2 from Darrell Smith! He was very professional. He went above and beyond what customer service is all about. We not only bought 1 vehicle but bought 2 from Darrell Smith! He was very professional. He went above and beyond what customer service is all about. Peter Butler, in finance, was also great to deal with. Chris, the manager, could not have been more of a pleasure to do business with. Thank you all for making our buying experience top notch! More
by Kaleb&Carrie Hall
Employees Worked With
Peter Butler, Chris Thompson, Darrell Smith
August 05, 2018
Great experience We came to look at used vehicles and Sheldon Maben was a wonderful salesman. He was extremely courteous and very professional. There was absolutely We came to look at used vehicles and Sheldon Maben was a wonderful salesman. He was extremely courteous and very professional. There was absolutely no high pressure sales pitch and he listened to my requests and always responded by meeting that request. We had our best vehicle purchasing experience dealing with Shelton Maben. More
by Tommy and donna
Employees Worked With
Buddy Carnett, Shelton Maben
August 04, 2018
Knowledgeable, friendly helpful and extremely efficient!! I absolutely hate car buying but Kelly Fast and the team at Principle made this an awesome experience! They were all very knowledgeable, friendly, hel I absolutely hate car buying but Kelly Fast and the team at Principle made this an awesome experience! They were all very knowledgeable, friendly, helpful and extremely efficient. I cannot express how easy the process was and the next time someone asks me about who to buy a car from I will insist they go see Kelly Fast!! More
by Highlander2018
Employees Worked With
Peter Butler, Martin Navarro, Kelly Fast
August 02, 2018
Great truck buying experience!!! April was very professional and easy going. She did not try to "force" the sale. She allowed me to take my time and make an informed decision. Apri April was very professional and easy going. She did not try to "force" the sale. She allowed me to take my time and make an informed decision. April was very patient and went above and beyond to make sure my experience was good. I got exactly what I wanted at a great price. More
by Toliver
Employees Worked With
Peter Butler, April Haynie
August 01, 2018
They go above and beyond!! I had a wonderful experience at Principle Toyota! Everyone I came in contact with was nice and welcoming. The crew I worked with personally went abo I had a wonderful experience at Principle Toyota! Everyone I came in contact with was nice and welcoming. The crew I worked with personally went above and beyond to get me what I wanted. They didn't pressure me into anything. They were patient with my many questions and concerns (I had a bad experience with a competitor, so I was cautious). I didn't feel like a customer (aka paycheck), I felt like a friend and they genuinely wanted to help me out. Thank you, April, Chris and Peter!! More
by aprilkay
Employees Worked With
Peter Butler, Chris Thompson, April Haynie
