Principle Toyota in Memphis

In and out, hassle free! Kelly Fast lived up to her name. My wife and I saw a lease special was going on so we called Principle to see if they had the truck I was looking for. Kelly Fast lived up to her name. My wife and I saw a lease special was going on so we called Principle to see if they had the truck I was looking for. I spoke with Kelly who answered all of my questions up front and on the phone. She had the vehical I was looking for and at the price I wanted to spend! I was at the dealership for a total of 2 hours and couldn’t have been more pleased with the genuinely thorough customer service. I will be a repeat customer from here on out. More

Eric is just the best!!!!!!! Eric is an absolute blessing to us. Buying our van couldn't have been a more pleasant experience. We had fun on our test drive. He gave us info that w Eric is an absolute blessing to us. Buying our van couldn't have been a more pleasant experience. We had fun on our test drive. He gave us info that we needed and we also had some good laughs. Eric is so kind and personable. He took time with us after our purchase to explain how everything worked. NO PRESSURE buying experience and no doubt the best buying experience we've ever had. THANK U SO MUCH ERIC!!!! More

Principal Toyota is amazing! This is my second vehicle purchase from Principal Toyota and I can’t be more happier. My sales person, Kelly Fast, went above and beyond making sure I This is my second vehicle purchase from Principal Toyota and I can’t be more happier. My sales person, Kelly Fast, went above and beyond making sure I received the car I wanted at the price I wanted. Then get this, Kelly called weeks after the purchase making sure I was satisfied and knew how to operate all features of the car! All my future vehicle purchases from this point on will be made through Principle Toyota and I will be recommending all friends to the store as well. Thanks Principal Toyota! More

Great experience. I had a great salesman, Jerry Melton. He patiently listened to me while I told him all the things I wanted on a car and then the color and then what I I had a great salesman, Jerry Melton. He patiently listened to me while I told him all the things I wanted on a car and then the color and then what I wanted the payments to be. He was so sweet the whole time. Great experience. More

Poh Ng is the Best I bought two vehicles at the same time with 2 trade-ins. Best experience I have ever had with buying a vehicle. Will return in the future. I bought two vehicles at the same time with 2 trade-ins. Best experience I have ever had with buying a vehicle. Will return in the future. More

Buying new car at Principle Toyota Our experience at Principle Toyota was a very enjoyable experience. The sales staff was knowledgeable and friendly and was intent on helping us find Our experience at Principle Toyota was a very enjoyable experience. The sales staff was knowledgeable and friendly and was intent on helping us find the right vehicle. We test drove a couple of different models and then chose the one we wanted. We bantered back and forth on the trade-in value of our vehicle and arrived at an acceptable value. We are now the proud owners of a 2018 Avalon. More

Great Experience We have worked with April before and have been very pleased with our overall experience. She got us a great vehicle at a great price. I will return wh We have worked with April before and have been very pleased with our overall experience. She got us a great vehicle at a great price. I will return when it comes time for another vehicle down the road. More

Great Service Department help Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been a customer of Principle Toyota for years. He was very quick to respond to our vehicles needs and very caring and professional as well. That is how a service department can help a dealership sell cars. When we are in the market for a new Toyota, They will get our call. Thank you Jim More

It was wonderful a1 service ..mr jimmy was very polite and h Great friendly people...fair prices on used vehicle..nice clean dealership...great customer service....mr jimmy was very patient and polite and helpfu Great friendly people...fair prices on used vehicle..nice clean dealership...great customer service....mr jimmy was very patient and polite and helpful..experice just was nice all and all More

Great Customer service!!!! Although I didn't get the car I wanted, I got something even more better that I love with less miles and a warranty. The people were so nice and profe Although I didn't get the car I wanted, I got something even more better that I love with less miles and a warranty. The people were so nice and professional, and our salesman Jimmy was very helpful and patient he made sure we were both satified before leaving the dealership...thank you jimmy Yancy and Safiyya More