Principle Toyota in Memphis

Principal Toyota is amazing! This is my second vehicle purchase from Principal Toyota and I can’t be more happier. My sales person, Kelly Fast, went above and beyond making sure I This is my second vehicle purchase from Principal Toyota and I can’t be more happier. My sales person, Kelly Fast, went above and beyond making sure I received the car I wanted at the price I wanted. Then get this, Kelly called weeks after the purchase making sure I was satisfied and knew how to operate all features of the car! All my future vehicle purchases from this point on will be made through Principle Toyota and I will be recommending all friends to the store as well. Thanks Principal Toyota! More

Buying new car at Principle Toyota Our experience at Principle Toyota was a very enjoyable experience. The sales staff was knowledgeable and friendly and was intent on helping us find Our experience at Principle Toyota was a very enjoyable experience. The sales staff was knowledgeable and friendly and was intent on helping us find the right vehicle. We test drove a couple of different models and then chose the one we wanted. We bantered back and forth on the trade-in value of our vehicle and arrived at an acceptable value. We are now the proud owners of a 2018 Avalon. More

Great experience. I had a great salesman, Jerry Melton. He patiently listened to me while I told him all the things I wanted on a car and then the color and then what I I had a great salesman, Jerry Melton. He patiently listened to me while I told him all the things I wanted on a car and then the color and then what I wanted the payments to be. He was so sweet the whole time. Great experience. More

Poh Ng is the Best I bought two vehicles at the same time with 2 trade-ins. Best experience I have ever had with buying a vehicle. Will return in the future. I bought two vehicles at the same time with 2 trade-ins. Best experience I have ever had with buying a vehicle. Will return in the future. More

Great Experience We have worked with April before and have been very pleased with our overall experience. She got us a great vehicle at a great price. I will return wh We have worked with April before and have been very pleased with our overall experience. She got us a great vehicle at a great price. I will return when it comes time for another vehicle down the road. More

Great Service Department help Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been a customer of Principle Toyota for years. He was very quick to respond to our vehicles needs and very caring and professional as well. That is how a service department can help a dealership sell cars. When we are in the market for a new Toyota, They will get our call. Thank you Jim More

It was wonderful a1 service ..mr jimmy was very polite and h Great friendly people...fair prices on used vehicle..nice clean dealership...great customer service....mr jimmy was very patient and polite and helpfu Great friendly people...fair prices on used vehicle..nice clean dealership...great customer service....mr jimmy was very patient and polite and helpful..experice just was nice all and all More

Great Customer service!!!! Although I didn't get the car I wanted, I got something even more better that I love with less miles and a warranty. The people were so nice and profe Although I didn't get the car I wanted, I got something even more better that I love with less miles and a warranty. The people were so nice and professional, and our salesman Jimmy was very helpful and patient he made sure we were both satified before leaving the dealership...thank you jimmy Yancy and Safiyya More

Quick, hassle free buying experience! We had a great buying experience today at Principle. Poh was a pleasure to work with & made us feel comfortable from the start. Principle was very com We had a great buying experience today at Principle. Poh was a pleasure to work with & made us feel comfortable from the start. Principle was very competitive with their pricing, staff was courteous, and knowledgeable on their products. We would definitely recommend this dealership & Poh to anyone we know looking to buy a Toyota! More

310 Miles to Graceland I found my used car by searching on Autotrader.com. I had a specific car and price in mind for my search. It quickly became clear that in order to get I found my used car by searching on Autotrader.com. I had a specific car and price in mind for my search. It quickly became clear that in order to get the car I wanted, some travel on my part would be absolutely necessary. After talking with several dealerships located in different states about listings, I can say for certain that the customer experience dealing with each staff is unique and not always a good one. What I liked the most about purchasing from Principle was the level of time and care my sales associate Kelly put forward to coordinate the entire sales process. Her level of effort, consistency and professionalism won me over to not only make the out of state drive and stay in order to test drive the car, but ultimately make the purchase. Unlike some other dealerships, they could have played the "hot hand" and sold the car to some one who could get their before I could make the trip. Holding the car for a week and ensuring a test drive was a nice touch. Everyone at the dealership who I met was very friendly and easy to work with. As it turned out, the vehicle I purchased had a fairly significant and costly engine issue not reported in the dealership inspection report provided. While buying a used car is a risk and there are after market warranties out there that ought to cover these things, what I am really grateful for and will recommend Principal Toyota to others on, is that they didn't stick me with the repair bill. Principal fixed the problem 100%. What more can you ask for in a car buying experience? More