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Principle Toyota of Hernando

Hernando, MS

4.6
217 Reviews

2887 McIngvale Rd

Hernando, MS

38632

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Showing 217 reviews

March 31, 2026

Everyone was professional and explained everything clearly. The waiting area was a little noisy and could use some massage chairs. Overall good experience. More

by Kll45.jft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson
Apr 02, 2026 -

Principle Toyota of Hernando responded

Thank you for your feedback! We’re glad to hear our team was professional and explained everything clearly. We also appreciate your input on the waiting area—we’ll be sure to share it with our team. Thanks again for choosing us!

March 31, 2026

Well scheduled appointment. Easy to change online if needed. Everything went as planned. Very nice waiting room with tv's, restrooms, and drink station (best I've ever seen for More

by jleemcadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tye
Mar 31, 2026 -

Principle Toyota of Hernando responded

Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that everything went smoothly—from scheduling your appointment to your time in our waiting area. Creating a comfortable and convenient experience for our guests is very important to us, so it’s especially great to know you enjoyed the amenities. We’ll be sure to pass along your compliments to Mark Tye—he’ll be glad to hear that his communication and attention to detail made a positive impact on your visit. We truly appreciate your trust in our team and look forward to taking care of your future service needs. See you next time!

March 29, 2026

The service was great, from Mark receiving me in and checking me out to the video provided by the technician. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tye
Apr 02, 2026 -

Principle Toyota of Hernando responded

Thank you for your feedback! We’re glad Mark took great care of you from start to finish and that you found the technician’s video helpful. We appreciate your support and look forward to your next visit!

March 29, 2026

Big shoutout to Principal Toyota of Hernando and Ryan! He made buying a car way easier than I expected. Super friendly, honest & knowledgeable If you’re looking for an stress-free experience, go see Ryan, More

by mike
Recommend Dealer
Yes
Employees Worked With
Ryan Geeslin
Mar 31, 2026 -

Principle Toyota of Hernando responded

Thank you so much for the amazing review! We’re thrilled to hear that Ryan made your car-buying experience smooth, stress-free, and enjoyable. Providing friendly, honest, and knowledgeable service is exactly what we strive for, and it means a lot to know Ryan delivered just that. We truly appreciate your recommendation and your trust in us—enjoy your new vehicle, and welcome to the Toyota Hernando Family!

March 23, 2026

Easy to schedule service. Clean service bay. Everyone was very kind. Vehicle was ready in a timely manner. The work was done well. More

by Softpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Apr 02, 2026 -

Principle Toyota of Hernando responded

Thank you for the great feedback! We’re glad scheduling was easy and that you experienced a clean, friendly environment with timely, quality service. We truly appreciate your support and look forward to your next visit!

March 21, 2026

I had my car serviced this week and they could not have been nicer Everything went well and I am very pleased with the service department More

by jlgf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson, Sam Howard
Apr 02, 2026 -

Principle Toyota of Hernando responded

Thank you so much for the amazing compliment! We truly appreciate your kind words and are glad to hear you had such a great experience with our team. We look forward to seeing you again soon!

March 17, 2026

Service was easy to schedule. The service staff was friendly and attentive. They explained everything well. More

by JRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson, Sam Howard
Mar 17, 2026 -

Principle Toyota of Hernando responded

We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future!

February 28, 2026

Service Advisor Doug Arnold was most knowledgeable and accommodating when it came to servicing our Toyota Venza. We live 100 miles away but chose to use this highly recommended dealership. The unseen More

by Limited venza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Mar 16, 2026 -

Principle Toyota of Hernando responded

Hello! Thank you so much for the wonderful feedback! We truly appreciate you taking the time to share your experience with us. We're so happy to hear that Doug provided knowledgeable and accommodating service while assisting with your Toyota Venza. Traveling 100 miles to visit our dealership means a lot to us, and we’re honored that you chose to trust our team with your vehicle. Thank you again for your support and recommendation. We look forward to serving you again whenever you’re in the area!

December 15, 2025

Enjoyed our experience with the dealership they were friendly and worked well with us in a timely manner and got us in and out !!! More

by Rltaylor1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck Matheny, Kemp Stone
Dec 15, 2025 -

Principle Toyota of Hernando responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

November 05, 2025

Ryan was absolutely fantastic ! ! Thank you for all your help and accommodating mine and my wife needs! More

by hannaheliza1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Geeslin
Nov 06, 2025 -

Principle Toyota of Hernando responded

Thank you for visiting our dealership — We look forward to assisting you with any of your automotive needs in the future.

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