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Principle Toyota of Hernando
Hernando, MS
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 156 reviews
April 17, 2024
Service department is a big disappointment. They con you into paying for things you don't need, and then they don't even do the work you agreed to pay for. I will not be using this service depa They con you into paying for things you don't need, and then they don't even do the work you agreed to pay for. I will not be using this service department for anything thats not warranty or recall related again. More
by tpope662
Employees Worked With
Mike the service manager
April 06, 2024
Poor experience! ! Started with no floor mats in a 3 year used pickup. No spare key wanted $ 300 to make me an extra key. get home and find there are no tools for th ! Started with no floor mats in a 3 year used pickup. No spare key wanted $ 300 to make me an extra key. get home and find there are no tools for the tire jack!!! More
by Magslp
Employees Worked With
BJ
February 28, 2024
Great service! Timely service! Should have left me a message that my car was ready after service! Called but I didn’t answer would have meant a lot if the just left Timely service! Should have left me a message that my car was ready after service! Called but I didn’t answer would have meant a lot if the just left a message! More
by britt_emerson@hotmail.com
Employees Worked With
Don’t have name
February 19, 2024
Very modern dealership. Clean well staffed. Visit was a pleasant experience. Comfortable waiting area. Competent friendly staff. Service was done quickly and we were on our Clean well staffed. Visit was a pleasant experience. Comfortable waiting area. Competent friendly staff. Service was done quickly and we were on our way.. More
by Limited venza
Employees Worked With
Caitlin Smith, Nichole Davis and Joseph Hockman
February 18, 2024
Dealership sold me the car with the impression that it had leather seats. Got home after buying and realized they had lied and just put store bought leather seat covers over cloth seats. Will never be ret had leather seats. Got home after buying and realized they had lied and just put store bought leather seat covers over cloth seats. Will never be returning and always telling people to never come here. More
by karen mitchell
Employees Worked With
Jack Hatton
February 06, 2024
The location is always clean and staff very friendly. My advisor always greets me at my vehicle and keeps me updated on the progress of my service. My advisor always greets me at my vehicle and keeps me updated on the progress of my service. More
by ktbarringer04
Employees Worked With
Joshua Barton
